About the Role
Our client, a U.S.-based provider of virtual assistant services to small businesses, churches, and nonprofits, is seeking an AI Workflow & Automation Specialist to design, build, and maintain AI-powered workflows and business automations.
The ideal candidate will improve operational efficiency by connecting business systems, automating repetitive tasks, documenting processes, and leveraging AI tools to support sales, marketing, operations, and client service.
Key Responsibilities
Design and implement AI-assisted workflows using no-code/low-code automation platforms.
Build automations for lead generation, CRM management, outreach, reporting, scheduling, and business operations.
Create reusable AI prompts for emails, research, reports, and documentation.
Map business processes and recommend workflow improvements.
Integrate business applications using tools such as Zapier, Make, Airtable, Power Automate, and HubSpot.
Test, troubleshoot, monitor, and maintain automation workflows.
Organize and validate business data to ensure workflow accuracy.
Prepare SOPs, workflow documentation, user guides, and training materials.
Ensure compliance with data privacy, security, and responsible AI practices.
Produce reports and recommend continuous process improvements.
Requirements
Qualifications
Bachelor’s degree in Computer Science, Information Technology, BBIT, Software Engineering, Information Systems, Data Science, AI, ICT, or a related field.
3–5 years of experience in workflow automation, AI tools, business systems, CRM administration, operations, or related roles.
Hands-on experience with automation platforms such as Zapier, Make, Power Automate, Airtable Automations, HubSpot Workflows, or similar tools.
Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot.
Strong understanding of workflow automation concepts, data management, documentation, and process improvement.
Excellent written and verbal English communication skills.
Strong analytical, troubleshooting, and organizational skills.
Ability to work independently in a remote environment.
Preferred Qualifications
Experience with one or more of the following is an added advantage:
APIs, webhooks, JSON, Git/GitHub
Python, JavaScript, SQL, React, Node.js
CRM systems, dashboards, and reporting tools
Business productivity platforms such as Notion, ClickUp, Asana, Monday.com, Microsoft 365, or Google Workspace
Automation or AI-related certifications
Equipment Requirements
Personal laptop/desktop
Reliable high-speed internet
Professional headset for remote work
Application Requirement: Candidates must submit a portfolio demonstrating previous automation or AI workflow projects.
Benefits
Flexible remote work
Career growth opportunities
Performance-based salary reviews
Exposure to international clients
Let RezSync handle this application.
Sign up, upload your resume, and RezSync tailors your documents to roles like this one and applies for you — with a full log and a pause switch you own.