Location
Nairobi•Kenya
Contract Type
About the Company
About the Role
We are looking for energetic, confident and target-drivenB2C Field Sales Agentsto help us grow our customer base around our clinics inNgong and Buruburu.
This is acommunity-facing, on-site sales role. You will engage people in the community who are not necessarily visiting the clinic, introduce them to Cliniva, understand their needs, educate them about our healthcare services, and convert interest into clinic visits, consultations or sign-ups.
The role is well suited to someone who enjoys meeting new people, starting conversations, building relationships and working toward measurable sales targets.
Responsibilities
Responsibilities:
Proactively approach and engage potential customers in the communities around our clinics.
Generate new leads and identify opportunities to acquire new customers.
Initiate conversations with people who may not be actively seeking healthcare services and create interest in Cliniva.
Understand customer needs and communicate Cliniva's services and value proposition in a clear, relevant and compelling way.
Handle customer questions, concerns and objections confidently and professionally.
Convert prospects into clinic visits, consultations, sign-ups and/or new customers.
Follow up consistently with prospects and leads to improve conversion.
Build positive relationships with customers and develop trust within the community.
Provide basic health screening and appropriate health information within the scope of your training.
Consistently work toward and achieve individual sales and customer acquisition targets.
Track daily sales activity, including leads generated, follow-ups, conversions and customers acquired.
Submit accurate daily reports on sales activities and performance.
Participate in sales meetings, coaching and training to continuously improve selling skills and product knowledge.
Work closely with the Cliniva team to implement and improve customer acquisition strategies.
Stay informed about Cliniva's services, customer needs, competitor offerings and trends in women's healthcare.
Minimum qualifications
Proactively approach and engage potential customers in the communities around our clinics.
Generate new leads and identify opportunities to acquire new customers.
Initiate conversations with people who may not be actively seeking healthcare services and create interest in Cliniva.
Understand customer needs and communicate Cliniva's services and value proposition in a clear, relevant and compelling way.
Handle customer questions, concerns and objections confidently and professionally.
Convert prospects into clinic visits, consultations, sign-ups and/or new customers.
Follow up consistently with prospects and leads to improve conversion.
Build positive relationships with customers and develop trust within the community.
Provide basic health screening and appropriate health information within the scope of your training.
Consistently work toward and achieve individual sales and customer acquisition targets.
Track daily sales activity, including leads generated, follow-ups, conversions and customers acquired.
Submit accurate daily reports on sales activities and performance.
Participate in sales meetings, coaching and training to continuously improve selling skills and product knowledge.
Work closely with the Cliniva team to implement and improve customer acquisition strategies.
Stay informed about Cliniva's services, customer needs, competitor offerings and trends in women's healthcare.
Requirements
Proactively approach and engage potential customers in the communities around our clinics.
Generate new leads and identify opportunities to acquire new customers.
Initiate conversations with people who may not be actively seeking healthcare services and create interest in Cliniva.
Understand customer needs and communicate Cliniva's services and value proposition in a clear, relevant and compelling way.
Handle customer questions, concerns and objections confidently and professionally.
Convert prospects into clinic visits, consultations, sign-ups and/or new customers.
Follow up consistently with prospects and leads to improve conversion.
Build positive relationships with customers and develop trust within the community.
Provide basic health screening and appropriate health information within the scope of your training.
Consistently work toward and achieve individual sales and customer acquisition targets.
Track daily sales activity, including leads generated, follow-ups, conversions and customers acquired.
Submit accurate daily reports on sales activities and performance.
Participate in sales meetings, coaching and training to continuously improve selling skills and product knowledge.
Work closely with the Cliniva team to implement and improve customer acquisition strategies.
Stay informed about Cliniva's services, customer needs, competitor offerings and trends in women's healthcare.
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