Qualifications, Experience, and Skills:
Diploma or Degree in Electrical Engineering, Physics, Chemistry, or a related technical field.
Minimum of 2 years’ experience in calibration of measuring instruments and equipment.
Knowledge of ISO/IEC 17025:2017 and laboratory quality management systems.
Experience in internal audits, corrective actions, and quality documentation.
Strong analytical, problem-solving, organizational, and communication skills.
Role & Responsibilities:
Perform and coordinate laboratory internal audits and management reviews.
Ensure implementation and maintenance of laboratory quality management systems in line with ISO/IEC 17025:2017 requirements.
Plan, document, and follow up on audits to ensure corrective actions are implemented.
Maintain and control quality manuals, standard operating procedures, calibration certificates, reports, and records.
Ensure reference standards and calibration processes meet applicable quality requirements and customer needs.
Handle customer complaints and feedback to maintain service quality.
Coordinate laboratory operations, staff training, competency assessments, and performance appraisals.
Liaise with accreditation bodies and external stakeholders on laboratory management systems.
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