Key Responsibilities
The successful candidate will be responsible for the following:
Provide leadership, direction, supervision, and support to nursing staff to promote accountability, teamwork, and high-quality care.
Ensure the delivery of safe, efficient, compassionate, and patient-centred nursing care in line with established clinical protocols and hospital standards.
Monitor patient satisfaction, respond to patient-care concerns, promote clear communication, and ensure patients receive appropriate orientation and health education.
Oversee nursing service delivery across relevant units, including appropriate staffing and deployment, with a focus on primary nursing and safe staff-to-patient coverage.
Promote efficient admission, transfer, and discharge processes; monitor patient waiting time and turnaround time; and implement improvements to patient flow.
Ensure timely administration of medication and prompt response to patient needs in accordance with clinical guidelines and procedures.
Ensure accurate nursing documentation, proper record keeping, and effective handover and takeover practices.
Implement, monitor, review, and communicate nursing policies, standard operating procedures, clinical guidelines, and relevant directives.
Promote compliance with patient confidentiality, professional ethics, infection prevention, quality improvement, and patient-safety requirements.
Manage nursing supplies responsibly, participate in stock-taking, minimize wastage, and ensure supplies are ordered and utilized appropriately.
Ensure that all chargeable nursing items and services are accurately and promptly documented and billed in accordance with hospital procedures.
Contribute to preparation and monitoring of the Nursing Department budget and promote cost-effective use of departmental resources.
Identify training and development needs; coordinate continuing professional development, clinical mentorship, staff coaching, and knowledge sharing.
Conduct timely, fair, and objective staff performance appraisals and follow up on agreed performance-improvement actions.
Promote the use of the hospital management information system and other relevant technologies to improve efficiency, documentation, and reporting.
Prepare and submit nursing reports, monitor departmental performance indicators, and implement corrective actions where targets are not achieved.
Support quality improvement initiatives, internal and external benchmarking, and the continuous improvement of nursing services.
Qualifications & Experience
Bachelor’s Degree in Nursing
Valid registration and current practicing licence from the Nursing Council of Kenya.
At least five (5) years of relevant Nursing experience, including substantial experience in a Supervisory or Nursing leadership role.
Demonstrated experience in Nursing operations, staff supervision, patient safety, quality improvement, and implementation of clinical policies and procedures.
Experience in a hospital setting; experience in a Level 5 hospital or a specialized Orthopaedic and trauma facility will be an advantage.
Training or certification in leadership and management, quality improvement, patient safety, or relevant life-support courses will be an added advantage.
Key Competencies
Strong Nursing leadership, team management, coaching, and staff development skills.
Commitment to patient-centred care, empathy, professionalism, and service excellence.
Sound clinical judgement, problem-solving, and decision-making skills.
Strong communication, interpersonal, conflict-resolution, and collaboration skills.
Good planning, organization, documentation, and reporting skills.
Commitment to ethical practice, confidentiality, accountability, and compliance with standards.
Ability to monitor performance indicators, improve processes, and manage resources effectively.
Proficiency in hospital information systems and digital documentation, or willingness to adapt quickly.
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