Location
Nakuru•Kenya
Contract Type
1. Job Purpose
To own proactive customer communication and end-to-end order coordination by acting as the central link between customers, the sales team,productionand dispatch. The role ensures customers receiveaccurateupdates on what is coming to them and by when, while complaints and returns are coordinated to conclusion through the correct approvals.
2. Key Responsibilities
•Act as the main communication point for all customers on order status, delivery expectations,complaintsand returns.
•Track all open customer orders from order receipt through production,dispatchand delivery.
•Follow up with production, planning,salesand dispatch until clear answers are available for customers.
Responsibilities:
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Minimum qualifications
Get Interviews: 5 Steps to a Perfect Cover Letter
Salary Negotiation Tips and What You Should Focus On
Why Do Successful People Love to Do These 5 Things Before Job Interviews? Let’s Find Out
Are You Prepared for These 8 Unique Interview Questions?
10 Questions you can Ask your Interviewer
Requirements
Get Interviews: 5 Steps to a Perfect Cover Letter
Salary Negotiation Tips and What You Should Focus On
Why Do Successful People Love to Do These 5 Things Before Job Interviews? Let’s Find Out
Are You Prepared for These 8 Unique Interview Questions?
10 Questions you can Ask your Interviewer
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