Our client in the Telecommunications sector seeks to recruit a Direct Sales Agent (DSA).
Reports to
: Shop Team Leader
Location: Garissa
Job Purpose
To market and sell Company products and services to all customers in a professional manner.
The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.
Key Responsibilities
Generate Sales – as per Targets – for Airtime, Acquisitions & Devices
Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
Manage daily cash float and account for daily sales
Support and implement the customer experience improvement strategies for increased sales
Offer technical support to customers especially on configuration of data devices.
Qualifications- Academic and Professional
Diploma/Bachelor’s Degree in Business, Marketing or related field
Experience
At least 1 year experience in sales
Technical competencies
Marketing skills
Product Knowledge
Upselling and Cross selling
Solution Oriented
Customer relationship management.
Core competencies
Customer focus
Networking and building partnerships
Influencing and negotiating
Analytical thinking
Leadership competencies
Strategic orientation
Business Acumen
Results orientation
Developing self/others
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