KEY RESPONSIBILITIES
Supervise dally restaurant and outlet operations.
Ensure exceptional guest experiences and handle guest feedback professionally.
Lead, train, coach, and motivate F&B team members
Monitor service standards, outlet setup, cleanliness, and compliance with SOPs.
Control costs, breakages, Inventory, and overtime while meeting budget targets.
Manage reservations, seating arrangements, and outlet opening/closing procedures.
Maintain health, safety, and bygiene standards.
REQUIREMENTS
Qualifications
Diploma or Degree in Hospitality/Hotel Management or equivalent.
HACCP, Train-the-Trainer or related certifications will be an added advantage.
Experience
Five (5) years F&B experience in 5-star hotel, with at least 2 years in a supervisory role within a luxury hospitality environment.
Experience working with diverse and multicultural teams
Skills
Strong leadership and customer service skills.
Knowledge of Micros POS systems.
Basic financial and cost control knowledge.
Good written & oral communication skills
Proficiency in Microsoft Office
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Minimum qualifications
BA/BSc/HND
How to apply
CV's to be sent to
recruitment@hemingways.co
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