Lesaka Merchant Division (Hospitality) is looking for a motivated and results-driven Sales Executive to join our Growth Team in Nairobi, Kenya.
This role is ideal for someone who understands the importance of exceptional customer experience in hospitality environments and is passionate about helping businesses operate efficiently, serve customers better, and grow through smart payment solutions.
If you thrive in a client-facing role and enjoy building meaningful relationships with business owners in the hospitality space — this opportunity is for you.
What You’ll Do
Sales & Business Growth
Meet and exceed monthly and quarterly sales targets
Identify and grow opportunities within restaurants, cafes, and hospitality venues
Build trusted relationships with business owners and decision-makers
Ensure Lesaka solutions are visible, accessible, and adding value
Client Engagement & Solutions
Understand each client’s operational needs and service challenges
Recommend tailored payment and POS solutions to improve efficiency and customer experience
Deliver engaging and professional product demonstrations
Ensure a smooth onboarding experience and ongoing client satisfaction
Product & Technical Support
Install and configure devices to meet client requirements
Provide basic troubleshooting and hands-on support
Empower clients with the knowledge to use systems confidently
Continuously build product knowledge to support upselling and cross-selling
Sales Administration & Reporting
Maintain accurate pipelines and CRM updates
Provide reliable forecasts and performance insights
Process contracts efficiently and accurately
Proactively highlight opportunities and address challenges
What You’ll Bring
Proven sales experience in fintech, hospitality tech, or product-driven environments
Strong track record of achieving and exceeding sales targets
Ability to install and support devices (POS or similar systems)
Strong business acumen with a customer-first mindset
Excellent communication and relationship-building skills
Experience with CRM systems and MS Office tools
Strong consultative sales and problem-solving ability
Valid driver’s license and willingness to travel within Nairobi and surrounding areas
Own reliable vehicle
Who We’re Looking For
We’re seeking someone who is:
Customer-focused and passionate about service excellence
Confident engaging with hospitality business owners
Well-presented, professional, and approachable
Self-driven with strong discipline and accountability
A natural relationship builder
Adaptable in fast-paced, customer-facing environments
Committed to learning and growing within the hospitality tech space
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