Company Description
The C Resort & Residences
is a coastal retreat located along the shoreline of New Ningo-Prampram in Greater Accra, Ghana. Combining oceanfront accommodations with leisure and nature, the resort features seaside suites, dining at The Breeze Bar & Grill, swimming pools, padel tennis, and an eco-friendly focus that includes an active turtle sanctuary and mini-zoo.
Role Description
Oversee the daily operations of the Housekeeping Department.
Supervise, train and manage housekeeping staff, including duty allocation and performance monitoring.
Conduct regular inspections of guest rooms, public areas and other assigned areas to ensure quality standards are consistently maintained.
Coordinate closely with Front Office to ensure timely room readiness and accurate room status.
Work with Maintenance to identify, report and follow up on maintenance issues affecting guest rooms and public areas.
Manage linen, towels, uniforms, cleaning supplies and other housekeeping inventory.
Monitor stock levels, usage and departmental costs while minimising wastage.
Coordinate laundry operations and maintain appropriate linen par levels.
Ensure proper cleaning schedules, deep-cleaning programmes and housekeeping checklists are followed.
Respond to and resolve housekeeping-related guest concerns promptly and professionally.
Ensure compliance with health, safety and hygiene standards.
Prepare and maintain relevant housekeeping reports and records
Requirements
Diploma or degree in a relevant field
Minimum 3 years of housekeeping experience, with previous supervisory or managerial experience in a hotel or resort.
Strong knowledge of hotel housekeeping operations, room inspection and cleaning standards.
Experience in linen, laundry and housekeeping inventory management.
Strong leadership, organisational and communication skills.
Excellent attention to detail and a strong commitment to cleanliness and guest satisfaction.
Ability to work effectively under pressure in a fast-paced hospitality environment.
Ability to work flexible hours, including weekends and public holidays.
Please send your CV to accounts@thecresort.com
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