Job Purpose
The Information Technology Officer is responsible for managing and maintaining RELON-Kenya’s information technology systems, infrastructure, hardware, software, networks and digital platforms to ensure reliable, secure and efficient technology services that support the organisation’s programme and operational objectives.
Job Description
Manage and maintain RELON-Kenya’s IT infrastructure, including computers, servers, networks, internet connectivity, printers and other ICT equipment.
Provide timely technical support and troubleshooting to staff on hardware, software, network, email and other IT-related issues.
Install, configure, maintain and update computer hardware, software, operating systems and other IT applications used by the organisation.
Manage user accounts, access permissions, passwords and other IT access controls in accordance with organisational policies.
Monitor and maintain the organisation’s network infrastructure, internet connectivity, wireless systems and other communication systems.
Implement appropriate data protection, cybersecurity and information security measures to safeguard organisational information and systems.
Develop and maintain regular data backup and recovery procedures to minimise the risk of data loss and ensure business continuity.
Maintain an up-to-date inventory and records of all IT equipment, software licences, systems and other technology assets.
Support the procurement, installation, configuration and maintenance of IT equipment and services in coordination with management and relevant departments.
Monitor the performance and security of IT systems, identify, and address potential vulnerabilities, system failures and other technology-related risks.
Provide technical support for virtual meetings, online training, webinars, presentations and other digital programme activities.
Support staff in the effective use of digital platforms, productivity tools, cloud-based systems and other technology solutions adopted by the Organisation.
Requirements and Qualifications
Bachelor's degree in Information Technology, Computer Science, Information Systems, ICT or a related field.
Relevant professional certification in IT, networking, cybersecurity, systems administration or related areas is an added advantage.
At least three (3) years of relevant professional experience in information technology, ICT support, systems administration or a related field.
Proven experience in managing organisational IT infrastructure, computer networks, hardware, software and user support.
Demonstrated knowledge and experience in cybersecurity, data protection, system security, access controls and data backup and recovery.
Experience in troubleshooting hardware, software, network, connectivity and other technical problems.
Good knowledge of Microsoft Office applications, cloud-based productivity platforms, email systems and other commonly used organisational software.
Experience in managing IT assets, software licences, warranties, service providers and technologyrelated procurement.
Knowledge of data protection principles and applicable legal and regulatory requirements relating to the handling and protection of personal and organisational data
Minimum qualifications
BA/BSc/HND , Professional Certificate
How to apply
Applications should be received not later than 25th October 2026 before 5pm EAT. Only shortlisted candidates will be invited for the interview. Canvassing will lead to automatic disqualification. Clearly indicate the position title and position reference number in your subject email application. Send your application (Cover Letter + Curriculum Vitae) to
recruits@relonkenya.or.ke
. Applicants are required to provide details of two professional referees, one of who must be from your most recent or current employer.
E-mail :
recruits@relonkenya.or.ke
Similar open roles
- IT InternMpala · Nanyuki
- DeveloperUnited Nations Environment Programme (UNEP) · Nairobi
- Senior DeveloperUnited Nations Environment Programme (UNEP) · Nairobi
- Solutions and Business Architecture Area Chapter Lead at Safaricom KenyaSafaricom Kenya · Nairobi
- Senior Officer, Cyber Secure by Design at Safaricom KenyaSafaricom Kenya · Nairobi
- Senior Backend Engineer – Mobility (12 month FTC) at M-KOPA SolarM-KOPA Solar · Nairobi
Let RezSync handle this application.
Sign up, upload your resume, and RezSync tailors your documents to roles like this one and applies for you, with a full log and a pause switch you own.
Prefer to apply yourself? Apply on myjobmag.co.ke