Location
Nairobi•Kenya
Contract Type
THE ROLE
Reporting to the Group IT Manager, the role will manage and optimise Serena Hotels’ Microsoft 365 environment and Azure cloud infrastructure. The resource will also support the full project lifecycle of key business applications, from needs assessment and solution selection through implementation, integration, adoption and continuous improvement.
KEY RESPONSIBILITIES
Microsoft 365 environment and Azure cloud infrastructure
Business Applications and Project Delivery
QUALIFICATIONS AND EXPERIENCE
Responsibilities:
Administer Microsoft 365 users, escalated support cases, AD sync issues, management reports, licences, permissions, security settings, policies and configurations in line with approved access controls.
Conduct regular reviews of privileged access, user rights, data protection, platform health and compliance with ICT policies and guidelines.
Manage, monitor and optimise Azure infrastructure and central cloud services for availability, performance, security and business continuity.
Provide technical support to the regional IT teams, and coordinate with Microsoft partners and cloud service providers when required.
Assess available Microsoft 365 and Azure capabilities and drive effective adoption and optimization of functions and features that will drive productivity and efficiency.
Minimum qualifications
Administer Microsoft 365 users, escalated support cases, AD sync issues, management reports, licences, permissions, security settings, policies and configurations in line with approved access controls.
Conduct regular reviews of privileged access, user rights, data protection, platform health and compliance with ICT policies and guidelines.
Manage, monitor and optimise Azure infrastructure and central cloud services for availability, performance, security and business continuity.
Provide technical support to the regional IT teams, and coordinate with Microsoft partners and cloud service providers when required.
Assess available Microsoft 365 and Azure capabilities and drive effective adoption and optimization of functions and features that will drive productivity and efficiency.
Requirements
Administer Microsoft 365 users, escalated support cases, AD sync issues, management reports, licences, permissions, security settings, policies and configurations in line with approved access controls.
Conduct regular reviews of privileged access, user rights, data protection, platform health and compliance with ICT policies and guidelines.
Manage, monitor and optimise Azure infrastructure and central cloud services for availability, performance, security and business continuity.
Provide technical support to the regional IT teams, and coordinate with Microsoft partners and cloud service providers when required.
Assess available Microsoft 365 and Azure capabilities and drive effective adoption and optimization of functions and features that will drive productivity and efficiency.
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