About this role
Phones are core to how GiveDirectly delivers cash — recipients need one to receive mobile money — and we buy close to a million of them a year across our country programs. That means constant coordination: what each country needs and when, which suppliers can deliver it, whether the price is fair, and what happens when a batch arrives damaged or a shipment runs late.
This role owns that end-to-end: forecasting demand with Programs, managing supplier relationships and orders, and keeping price, delivery, and quality on track across every country we operate in.
Reports to: Senior Manager, Global Supply Chain
What you’ll do:
Forecasting & planning
Partner with Programs and country Operations & Procurement Managers (OPMs) to build and maintain rolling phone demand forecasts by country and model
Translate forecasts into purchase timelines that avoid both stockouts and overstock
Sourcing & supplier management
Own supplier communication for feature phones and smartphones
Run RFQ/RFP processes to bring on new suppliers where needed, in coordination with country procurement teams
Track supplier performance and address quality, pricing, or reliability issues directly with vendors
Order & payment management
Process and track purchase orders from request through delivery
Coordinate with Finance on vendor payments, invoice discrepancies, and budget tracking
Manage returns, warranty claims, and defective-device resolution with suppliers
Reporting & continuous improvement
Track and report OTIF, cost savings, and Programs satisfaction on a regular cadence
Flag emerging risks — price increases, supply shortages, customs delays — before they affect delivery
Work with the Phone Inventory System Lead and Global Supply Chain on inventory visibility as new tooling comes online
What you’ll bring:
Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Language Requirement: English
2+ years in procurement, supply chain, or vendor/category management; electronics, telecom, or hardware sourcing experience is a strong plus
Experience with demand forecasting and purchase order management
Strong negotiation skills and a track record of managing supplier relationships, including resolving commercial disputes like returns and warranty claims
Comfort coordinating across multiple African countries, time zones, and stakeholder groups (Programs, Finance, country OPMs)
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Minimum qualifications
BA/BSc/HND
Requirements
Use the link(s) below to apply on company website.
Manager, Global Procurement Phones
Technical Program Manager, Emergency Cash
https://www.myjobmag.co.ke/apply-now/1323516
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