Our client, a high end lodge in a conservancy, is looking for a hands on
Marketing & Reservation Systems Coordinator
.
The successful candidate will act as the department’s systems and data specialist, ensuring the effective administration, optimisation, and development of the reservation system and associated marketing platforms, while maintaining the integrity of all guest and trade data together with supporting the Sales, Marketing and Reservations teams’ core responsibilities.
Key Responsibilities
Marketing Platforms Management – Maintain and update WeTu, SafariPortal, Virtuoso and other tourism/trade platforms, ensuring content, imagery and information remain current and consistent.
Social Media & Content Support – Support management of Instagram, Facebook, LinkedIn, YouTube and other channels, including creating and coordinating posts, reels and digital content.
Marketing Collateral & Communications – Assist with the creation and updating of tourism, trade and guest-facing marketing materials, presentations and communications.
Marketing Research & Event Support – Conduct research to support marketing initiatives, including event and venue scouting, invitations, trade activities and promotional campaigns.
Digital Asset Management – Maintain and organise photography, video, copy and other marketing assets through Dash and related content management platforms.
CRM & Database Management – Maintain accurate guest, trade partner and contact databases, providing data extracts and reports to support targeted marketing and communications.
Reservations Systems & Digital Integration – Act as the Super User, maintaining accurate system data and ensuring guest, trade and operational information supports both reservations and marketing activities.
Guest, Trade & Reservations Support – Support guest documentation, itinerary information and reservations administration, while liaising with tour operators, travel agents and other trade partners.
Key Qualifications
Diploma or Certificate in Hospitality, Tourism, Marketing, Business Administration or a related field.
Strong IT proficiency, including Microsoft Office; experience with reservations/CRM systems preferred.
Experience in social media management and digital marketing, with creative design/content creation skills an advantage.
Strong administrative, database management and analytical skills, with excellent attention to detail and accuracy.
Excellent written and verbal communication skills, with the ability to produce professional guest and marketing communications.
Strong interpersonal and cross-cultural skills, with experience dealing with international guests, tour operators and travel agents.
Highly organised, adaptable and self-motivated, with the ability to work independently and effectively under pressure.
High level of confidentiality, integrity and professionalism; must be based in Nanyuki or Nairobi.
Please click on the tab below to apply:
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency headquartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.
We endeavor to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.
Summit Recruitment and search Africa upholds a steadfast commitment to
sustainability,
inclusivity
, and
equality
as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.
*** Summit Recruitment & Search, as a policy, does not charge any fee as a
pre-employment or post-employment requirement***
Let RezSync handle this application.
Sign up, upload your resume, and RezSync tailors your documents to roles like this one and applies for you — with a full log and a pause switch you own.
Prefer to apply yourself? Apply on summitrecruitment-search.com