Role Summary
Provide outstanding professional pharmaceutical services to all clients.
Key Duties and Responsibilities
Receive prescriptions from Clinicians and dispense drugs to patients in a timely, safe and accurate manner;
Ensure an outstanding client experience;
Ensure efficient pharmacy service flow by managing turn-around time;
Proactively address and follow up client concerns and provide timely feedback;
Ensuring correct entry of data into the system and registers provided;
Implementing quality assurance programs at the department;
Ensure the pharmacy is well stocked with the required pharmaceuticals and non-pharmaceuticals and avoiding overstocking i.e. stock management;
Lead, organize and plan performance of the pharmacy to provide efficient services at all times;
Ensure high standards of hygiene, order and cleanliness are maintained at the pharmacy at all times;
Organize and participate in departmental and interdepartmental meetings as required;
Ensure smooth flow of information between the department and management;
Preparation and timely submission of expected regular reports to the facility and department supervisors;
Assist in the formulation, review and implementation of relevant policies and procedures;
Participate in clinical audits.
Competencies Required
Excellent clinical acumen.
Excellent customer experience and customer service skills, empathetic.
Effective communication skills - listening, oral and written.
Excellent interpersonal skills, fostering teamwork.
Highly ethical, has integrity, and upholds confidentiality.
Attention to detail.
Highly organized, reliable and shows initiative.
Results-oriented with an ability to follow through on assigned tasks and deadlines. Strong problem solving, conflict resolution and crisis management skills.
Strong analytical and decision-making skills.
Report writing and presentation skills.
Desire for personal development, improvement, and learning.
Halisi Family Hospital is committed to protecting the privacy of all job applicants. Personal information provided in connection with your application will be used solely for recruitment purposes. By submitting your application, you consent to the processing of your personal data in accordance with our privacy policy and the Data Protection Act, 2019.
Requirements
Diploma in Pharmaceutical Technology from a recognized institution.
At least three (3) years relevant work experience in a busy pharmacy with experience in inventory management.
Registered by the Kenya Pharmacy and Poisons Board.
Valid practicing license.
Private hospital experience is an added advantage.
Proficiency in MS Office Suite (Excel, Word and PowerPoint).
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How to apply
Interested applicants who meet the requirements should email the below documents to halisifamilyhospital@gmail.com indicating the job title on the email subject, no later than 5:00pm on or before 26th October 2026.
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