Programme Operations and Administration Officer

ABOUT THE COMPANY

AMREF Health Africa is the largest international health development organisation based in Africa. Working with

and through African communities, health systems and governments, Amref Health Africa’s vision is for lasting

health change in Africa and is committed to improving the health of people in Africa by partnering with and empowering communities, and strengthening health systems. With headquarters in Kenya,

ABOUT THE PROGRAMME

Africa’s population is growing rapidly, with young people forming an increasing share of the workforce. Yet job creation has not kept pace, leaving millions - particularly young women - without access to stable, dignified livelihoods due to barriers such as limited education, social norms, and unpaid care responsibilities.

At the same time, Africa’s health sector is expanding and presents a powerful opportunity to create sustainable livelihood pathways. This programme focuses on transforming community-based health work into respected, viable career pathways for young people, especially women. Starting in Kenya, Ethiopia, Burkina Faso, Tanzania, and Malawi, the programme aims to professionalise community health workers, create dignified employment, and strengthen systems - contributing to both youth livelihoods and healthier communities.

POSITION SUMMARY

The Programme Operations & Administration Officer ensures efficient day-to-day programme operations, administrative excellence, and compliance support across the multi-country programme.

The role provides critical support to the Programme Manager and country teams by maintaining systems, coordinating processes, and enabling smooth execution of programme activities.

The Officer is responsible for operational execution and administrative coordination, ensuring that programme teams have the tools, information, and logistical support needed to deliver effectively.

KEY RESPONSIBILITIES

Programme Operations Support

Support day-to-day programme operations across countries through structured tracking and follow-up

Maintain programme workplans, trackers, and operational tools in coordination with the Programme Manager

Support programme start-up, implementation, and close-out processes, ensuring documentation completeness and compliance

Follow up on action points, timelines, and deliverables across teams

Operational Systems & Documentation

Maintain programme dashboards, trackers, shared drives, and document repositories

Ensure consistent use of templates, version control, and filing systems

Support preparation and formatting of reports, presentations, and documentation

Reporting & Data Consolidation Support

Compile and organise inputs from country teams and partners for reporting

Support quality checks, formatting, and completeness of reports before submission

Maintain reporting schedules and documentation archives

Administration & Logistical Management

Coordinate logistics for meetings, workshops, field missions, and events

Support travel arrangements, visas, accommodation, and per diems

Provide administrative support for programme governance meetings and engagements

Procurement & Vendor Administration

Support procurement processes in line with organisational and donor policies

Maintain procurement trackers, vendor records, and documentation

Facilitate administrative aspects of contracting and vendor onboarding

Financial Administration Support

Support tracking of expenditures and activity budgets in collaboration with finance teams

Ensure completeness and organisation of supporting documentation for financial transactions

Assist with reconciliation processes and administrative financial follow-ups

Grants & Partner Administration Support

Support administrative processes for partner grants and sub-awards (documentation, tracking, follow-ups)

Maintain partner compliance documentation and records

Assist in partner onboarding and due diligence processes

HR & People Operations Coordination

Coordinate recruitment logistics (scheduling, documentation, communication) with HR

Support onboarding, staff transitions, and administrative HR processes

Maintain personnel documentation and track key HR-related actions

Communication & Internal Coordination Support

Facilitate structured communication and information flow across programme teams

Support scheduling, agenda preparation, and follow-up documentation

Track action items and ensure timely updates across teams

KEY PERFORMANCE INDICATORS (SUCCESS MEASURES)

1. Operational Excellence

Timely and accurate maintenance of trackers, documentation, and systems

Efficient administrative and logistical support across programme activities

2. Data & Reporting Support

High-quality, complete, and well-organised reporting inputs and documentation

Adherence to reporting timelines and formats

3. Compliance & Process Discipline

Up-to-date procurement, financial, and partner administration records

Strong adherence to organisational and donor compliance standards

4. Coordination Effectiveness

Timely follow-up on actions and deliverables

Clear and structured communication across teams

Education and Experience

Bachelor’s degree in Business Administration, International Development, Project Management, or related field

Minimum 4–6 years of experience in programme operations, administration, or coordination roles

Experience supporting multi-country or multi-partner programmes preferred

Familiarity with procurement, finance processes, and donor compliance requirements

Knowledge, Skills and Competencies

Strong organisational and administrative skills

Attention to detail and documentation quality

Operational discipline and process orientation

Effective coordination and follow-through

Strong communication and interpersonal skills

Problem-solving and adaptability

High level of integrity and professionalism

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