Location
Nairobi•Kenya
Salary
The Telesales & Retail Sales Executive will be responsible for converting customer leads generated through Elimutab's regional advertising into actual tablet sales.
The employee will contact customers who have shown interest in our tablets, understand their needs, provide relevant product information, follow up on interested customers and direct them to the appropriate regional retailer or distributor in their location to complete the purchase.
The goal is to help our regional retailers sell more tablets. Increased sales by the retailers will support increased repeat orders from them to Elimutab.
Key Responsibilities
Mandatory KPIs
The successful candidate will be required to meet agreed daily, weekly and monthly targets for:
Responsibilities:
Call leads generated through Elimutab's regional advertisements.
Contact prospective customers and promote Elimutab tablets.
Understand customer needs and recommend suitable products.
Follow up with interested customers and work towards converting them into buyers.
Direct customers to the appropriate regional retailer or distributor to complete their purchase.
Maintain regular communication with customers until the sale is completed.
Work with regional retailers to understand available products, stock and offers.
Track leads and sales generated from assigned regions.
Record calls, leads, follow-ups, customer referrals and sales accurately in the CRM.
Share customer feedback and sales updates with the Sales Team.
Meet and exceed agreed sales targets.
Minimum qualifications
Call leads generated through Elimutab's regional advertisements.
Contact prospective customers and promote Elimutab tablets.
Understand customer needs and recommend suitable products.
Follow up with interested customers and work towards converting them into buyers.
Direct customers to the appropriate regional retailer or distributor to complete their purchase.
Maintain regular communication with customers until the sale is completed.
Work with regional retailers to understand available products, stock and offers.
Track leads and sales generated from assigned regions.
Record calls, leads, follow-ups, customer referrals and sales accurately in the CRM.
Share customer feedback and sales updates with the Sales Team.
Meet and exceed agreed sales targets.
Requirements
Call leads generated through Elimutab's regional advertisements.
Contact prospective customers and promote Elimutab tablets.
Understand customer needs and recommend suitable products.
Follow up with interested customers and work towards converting them into buyers.
Direct customers to the appropriate regional retailer or distributor to complete their purchase.
Maintain regular communication with customers until the sale is completed.
Work with regional retailers to understand available products, stock and offers.
Track leads and sales generated from assigned regions.
Record calls, leads, follow-ups, customer referrals and sales accurately in the CRM.
Share customer feedback and sales updates with the Sales Team.
Meet and exceed agreed sales targets.
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