Security Administration Supervisor

Key responsibilities include:

Daily Operations Planning:

Coordinate and oversee daily security operational activities to ensure adequate

coverage and smooth execution of departmental requirements.

Work Scheduling and Allocation:

Prepare daily, weekly, and monthly duty rosters, schedules, and work

allocations, ensuring appropriate deployment of security personnel

according to operational needs/departmental requirements in liaison with

Security Manager.

Leave Planning and Allocation:

Assist the Security Manager in staff leave schedules, ensuring proper

planning, approval coordination, and allocation of personnel to maintain

adequate operational coverage at all times.

Manpower Planning:

Monitor staffing levels, attendance, absences, shift requirements, and

manpower availability, identifying and addressing potential staffing gaps.

Supervision of Operation

Supervisors:

Coordinate, guide, and monitor

the activities of Operations Supervisors, ensuring that assigned

responsibilities by the Security Manager are properly executed and

departmental procedures are followed.

Operational Coordination:

Serve as an administrative link between management, Operations

Supervisors, security officers, HR department and other relevant

departments to ensure effective communication and coordination.

Attendance and Duty Monitoring:

Monitor daily attendance, shift changes, overtime, absenteeism, and other

workforce-related matters and maintain accurate administrative records.

Staff Deployment:

Assist the Security Manager in coordinating the allocation and

redeployment of security personnel based on operational priorities,

manpower requirements, emergencies, and changes in business needs.

Administrative Records:

Maintain accurate records relating to duty rosters, leave, attendance,

manpower deployment, incidents, staff movements, and other departmental

administrative matters.

Reporting:

Prepare and submit to the Security Manager monthly operational and

administrative reports, including staffing, attendance, leave, deployment,

and other performance-related reports.

Policy and Procedure

Compliance:

Ensure that supervisors and

security personnel comply with departmental policies, procedures,

instructions, and established security Standing Orders (Sos) and Standard

Operational Procedures (SOPs).

Staff Communication:

Communicate operational instructions, schedule changes, departmental

notices, and management directives to supervisors and relevant security

personnel.

Issue Resolution:

Assist Security Manager in resolving staffing, scheduling, attendance, and

other day-to-day operational or administrative issues, escalating

significant matters to management when necessary.

Performance Monitoring:

Support the monitoring of supervisors’ and security personnel’s

performance, discipline, attendance, and compliance with assigned duties.

Training and Briefings:

Coordinate and support staff briefings, inductions, training schedules,

and communication of operational requirements.

Incident and Emergency Support:

Assist in coordinating manpower and administrative requirements during

security incidents, emergencies, special events, or other unusual

operational situations.

General Departmental

Administration:

Handle other administrative

duties, assignments, documentation, correspondence, and coordination

activities that relate to the department.

Continuous Improvement:

Identify opportunities to improve scheduling, manpower utilization,

administrative processes, communication, and overall operational

efficiency within the security department.

Overall Objective:

To provide effective administrative and operational coordination that ensures

the security department has the right personnel, in the right locations, at the

right times, while maintaining proper supervision, staffing coverage, accurate

records, and compliance with departmental requirements.