Job Summary:
The Senior Business Development Manager is responsible for leading the acquisition of clients within SafeBoda Kenya. This role involves developing and executing strategies to drive business growth. The Business Development Manager will be tasked with managing a Sales team, ensuring revenue targets are met, and maintaining strong relationships with key clients.
Key Responsibilities:
Develop and implement SafeBoda Kenya’s demand growth strategy in line with overall business objectives
Set and achieve revenue targets in line with the business strategy
Identify and pursue new business opportunities and partnerships to expand the SafeBoda Kenya client base
Lead, manage, and mentor a team of Sales Associates and Direct Sales Agents to achieve individual and team targets
Conduct regular performance reviews and provide constructive feedback to the Sales team for professional development
Build and maintain strong, long-lasting relationships with key SME and corporate clients
Address client concerns and ensure a high level of customer satisfaction
Collaborate with other departments, such as Marketing and Operations, to ensure seamless service delivery
Work closely with the Marketing team to develop promotional materials and campaigns for each target market
Provide regular updates on market insights to inform strategic decision-making
Collaborate closely with the product development team to ensure alignment between the SafeBoda Kenya’s customer offerings and market demands
Provide insights from client interactions to contribute to the continuous improvement of SafeBoda’s products and services.
Qualifications & Technical Experience:
Bachelor’s degree in Business Administration, Marketing, or a related field
5+ years of experience in business development, with a proven track record of achieving and exceeding Sales targets for services
Strong leadership and team management skills
Excellent communication and negotiation abilities
Knowledge of the transportation and ride-hailing industry is advantageous
Key Competencies:
Inspires and leads a high-performing team
Effective decision-making and problem-solving
Strong negotiation and persuasion skills
Effective delegation and teamwork skills
Goal-oriented mindset, committed to achieving revenue targets
Analytical skills to assess performance metrics
Clear and concise communication, both verbal and written
Openness to innovation and new ideas
Prioritizes tasks effectively
Benefits:
A supportive team environment with mentorship from SafeBoda leadership
Be a critical part of a team at the pinnacle of tech entrepreneurship in Africa
Competitive salary
Health insurance
SafeBoda Wallet credits for transport
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