About the Role
The Senior People Officer plays a crucial role in implementing Busara’s talent and people strategies, supporting the organization’s growth, and enhancing the employee experience. As an advisory firm, Busara operates in a consulting firm setup, managing multiple teams in different geographies. This dynamic environment requires a strong focus on people management, talent acquisition, employee development, and the maintenance of a positive organizational culture.
The Senior People Officer leads and implements key people initiatives that align with Busara’s strategic talent objectives across five core themes. This role ensures people processes are efficient, inclusive and reflective of organizational values.
This position is responsible for implementing talent acquisition and staffing processes, supporting performance and talent development efforts, coordinating employee engagement activities, ensuring effective HR administration, and promoting diversity, inclusion, and well-being. Success requires exceptional communication and relationship management skills to collaborate effectively with managers, staff, and external partners across multiple locations.
Key Accountabilities/Responsibilities:
Talent Development
Provide guidance to team leads on professional development for their teams
Ensure talent development policies and processes are clear and understood by the team
Lead the implementation of talent development strategies and programs such as the A2A program, Growth plans, and so on
Identify org-wide training opportunities and implement accordingly
Monitor and evaluate the impact of the development programs
Maintain accurate records of all learning and development programs and initiatives
Implement succession planning programs
Continuous improvement on talent development strategies
Performance Management & Objective Setting
Responsible for the onboarding process, ensuring consistent implementation of organizational and functional onboarding activities.
Implement and monitor performance management cycle (objective setting, reviews, feedback, reporting)
Provide guidance to DMs on performance management processes, including: Probation management, objective setting, snapshots, and competency reviews
Monitor performance improvement plans, provide support to DMs and staff, and ensure appropriate closure of performance processes
Continually updating competency frameworks, sensitizing managers and employees of competencies required for each job group; monitor the progress of employees against competencies.
HR Administration and Compliance
Responsible for payroll processing, ensuring timely and accurate payments for all staff.
Prepare, review, and maintain employment contracts; ensure 100% timely contract renewals.
Maintain accurate and up-to-date employee records (personal information, employment history, documentation).
Maintain statutory information records and facilitate employee registration with relevant bodies.
Ensure health, WIBA, and insurance records are current; notify the provider of any changes.
Support immigration processes for foreign nationals; ensure accurate and timely visa applications.
People, Policies, and Process Management
Ensure people policies and SOPs are up to date through continuous reviews and updates
Ensure staff are aware of the policies and processes through training & dissemination
Maintain accurate records of people policies and processes
Continuously innovate improvements on people, systems, and processes
Employee Engagement and Wellness Programs
Create and coordinate staff engagement and wellness activities across Busara offices.
Ensure regular check-ins with staff about well-being, including illness recovery, parental leave experiences, and other life events.
Oversee Staff Pulse Survey (SPS) rollout, and actioning of feedback
Develop comprehensive and structured well-being programs.
Plan and organize company-wide events (town halls, Barazas, research festival, team building)
Monitor engagement metrics and program participation; undertake improvements based on feedback
Manage the administration of the medical and pension benefits for all employees
Knowledge, Skills, and Experience
Minimum Requirements
Bachelor’s Degree in Human Resource Management or relevant field.
4 years of experience as a HR generalist and at least 1 year in a senior officer capacity.
Strong interpersonal and stakeholder management skills that enable you to work with people at all levels of an organization, motivate others, and influence people’s attitudes when necessary.
Strong written and spoken communication and presentation skills that allow you to inform and advise others clearly.
Excellent organizational and time management skills with the ability to manage multiple priorities at a time.
Ability to innovate new strategies, initiatives that engage, inspire, and motivate employees to perform at their best.
Critical thinking skills – ability to analyze situations and come up with the best possible solutions
Collaborative mindset – can coordinate and work well with a team towards a singular outcome
Leadership mindset – takes initiative in situations, demonstrates ability to balance objectivity and empathy in managing complicated scenarios
Agility and adaptability – easily and quickly adapt to changing circumstances
Let RezSync handle this application.
Sign up, upload your resume, and RezSync tailors your documents to roles like this one and applies for you — with a full log and a pause switch you own.