About the job
We are looking for a Senior Product Manager for our Mobility team to help pioneer the transition to electric transportation in Kenya and beyond.
This role offers the opportunity to drive significant customer and business impact through the product implementation of and iteration on key customer experiences, critical engineering systems, internal tooling, and business processes. You’ll work with talented cross-functional teams including engineers, analytics engineers, and commercial stakeholders across multiple countries.
About Us
We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact. Our team values psychological safety and takes a discovery-first approach to problem solving. You’ll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.
We are looking for a more technical and analytics focused PM for this role, if you enjoy creating API-first products and/or you have a strong understanding of analytics products, you might be a good fit!
In this role, you would be responsible for:
Owning the software and data product and strategic direction and evolution of critical engineering systems, business processes, and business intelligence in M-KOPA’s Electric Vehicle financing business unit
Working with engineers to drive continuous improvement in our product’s capabilities to deliver customer and business value
Partnering with analytics engineers to understand internal reporting and data visualization needs within the eMobility domain.
Getting feedback directly from customers and customer care teams to understand customer pain points and drive an excellent customer experience and proposition
Analyzing data to understand business performance and identify opportunities for future products and improvements
This is primarily a
Hybrid
role based in Nairobi, Kenya, with moderate work travel expected. Therefore an
ideal candidate should either be based in Kenya or be willing to relocate if/once successful.
Your application should demonstrate:
4+ years of product management experience
Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis
Proven ability in solving technical and/or analytical problems
Ability to work with diverse, distributed teams across multiple countries
Strong interpersonal, communication, and collaboration skills
Experience working on a “backend” or API-first product
Experience working on a B2C product
Experience with IoT products and remote device control best practices
Experience with SaaS CRM to custom software integrations
Experience with agile methodologies and cross-functional team leadership
Experience in data-driven decision making and strategy development
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