A. Day-to-Day Shelter Management
● Ensure the shelter operates safely, smoothly and respectfully on a day-to-day basis.
● Maintain a structured and supportive residential environment.
● Ensure residents understand and follow shelter routines and agreed house rules.
● Coordinate daily household routines, including meals, cleaning, laundry, activities and general household
organization.
B. Resident Wellbeing and Support
● Promote an environment in which residents feel safe, respected and treated with dignity
.
● Develop appropriate professional relationships with residents while maintaining clear boundaries
.
● Welcome new residents and orient them to the shelter, routines, house rules and available support
.
● Check regularly on residents' general wellbeing and identify concerns requiring professional attention.
● Support residents to maintain healthy daily routines.
C. Safeguarding and Protection
● Maintain a safe environment for all residents, with particular attention to children and other residents who
may require additional protection.
● Remain alert to safeguarding concerns, abuse, exploitation, bullying, harassment, self-neglect or other
risks.
● Immediately report safeguarding concerns through the organisation's established reporting procedures.
● Ensure children are appropriately supervised in accordance with their individual needs and approved
arrangements.
D. Trauma-Informed Residential Care
● Apply trauma-informed principles in all interactions with residents.
● Recognise that trauma may affect behaviour, communication, relationships and daily
functioning.
● Respond to distress calmly and appropriately.
.
● Avoid confrontational, punitive or judgemental approaches
Qualifications and Experience
Essential
● Diploma or certificate in Social Work, Community Development, Counselling, Childcare, Health/Social
Care, Hospitality Management or a related field.
● At least 3–5 years of relevant experience working in a residential care, shelter, children's home, safe
house, community support or similar environment.
● Experience working with vulnerable individuals, survivors, children or women.
● Understanding of safeguarding and child protection principles.
● Good communication and interpersonal skills.
● Ability to maintain confidentiality.
● Ability to manage household routines and multiple responsibilities.
● Demonstrated emotional maturity, patience and sound judgement.
● Ability to work collaboratively with professional teams.
● Basic computer literacy and ability to maintain simple records
For more JD on the role click the link:https://bit.ly/46KrIc3
HOW TO APPLY: kindly send your application by filling the form on the link below
https://docs.google.com/forms/d/e/1FAIpQLSfMzOU2DsIzhO7BHUsE1mKWVFwa5qSlX8q13IJep6gwiZkl2A/viewform?usp=header
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