Role Outline
To maximize the performance of the BAT clients by directing the daily, weekly and monthly activities and executing planned activities to meet customer requirements, and attain agreed and targeted KPIs and ensuring we are the '"provider of choice'' to our clients ; Providing leadership, motivation, training and development of the workforce - "making DHL a great place to work supervise the running of a safe and efficient operation, working within clear guidelines to help achieve defined outcomes for the site and the customer(s).
About the role Key duties and responsibilities
Implement actions as aimed at reducing or eliminating health and safety related risks
Ensure the team applies the Safety Standards and relevant guidelines
Implement Behavioral Based Safety (BBS) program daily to confirm behaviors and processes are followed as specified.
Report and investigate incidents within the workplace and respond to or escalate issues of noncompliance to safety regulations and procedures
Implement defined processes to ensure compliance with all relevant regulatory and local legal obligations • Timely reporting of all potential risks, near misses, breakdowns and accidents to your immediate supervisors.
Communicate all relevant DPDHL policies to frontline employees and monitor their implementation on a regular basis
Implement the required security measures to protect the site premises, including the safety of personnel, DSC assets and of the customer's product for the required area
Adhere to the DSC 6 Steps security framework.
Investigate all relevant security risks and implement identified mitigation, where necessary having proposed mitigation options to your line manager for agreement.
Implement and supervise the adherence of up-to-date processes, work instructions, standard operating procedures and associated forms to achieve prescribed outputs.
Continuously contribute to the improvement of procedures to better achieve the prescribed outputs
Regularly update the operational training matrix / plan as required
Implement the CAPA process, particularly for critical nonconformities, with identified actions taken to prevent recurrence and avoid cost of non-quality
Liaise with suppliers based on business requirements, monitor performance and where necessary, propose improvements to line manager and implement agreed improvement actions
Adhere to customer requirements in line with DPDHL policy
Participate in customer, regulatory and internal operational audits as required and work with the team to implement the agreed action plan
Respond to or escalate customer issues within clear guidelines and recommend solutions
Support management implement continuous improvement activities
Suggest local changes affecting the work or team to line manager to further support continuous improvement
Support management with resource planning and management e.g. implement agreed processes to review performance, monitor absence and sickness and address issues within clear guidelines
Process forecasted volume via the RPM system, align forecasted volume with resource plan and respond to our escalate issues within clear guidelines to ensure adequate resource is available to support the planned volume
Identify and escalate training and qualification gaps and conduct induction and technical training for the team
Communicates clear operational objectives
Within the context of responsibilities set by management, on a day-to-day basis, assign tasks, monitor performance and support the team as necessary
Implement feedback channels for employees (e.g. Performance Dialogue boards, daily briefing sessions, EOS) to enable active contribution to the improvement and development of the site
Supervise the use of infrastructure and inspect the working conditions to the required standard
Track month-by-month budget expenditure in area of responsibility
Support the recruitment, appraisal and disciplinary / exit processes and provide recommendations
Conduct performance reviews and coaching with all direct reports and recommend performance ratings to management
Implements site plans within own area of operation
Monitor performance of people, equipment and processes and highlight management areas for improvement
Implements timely reporting processes and corrective actions for under performance
Communicates operational results
Implement the Site Development Plan identified actions for the required area
Participate in the Management Review Process
Implement the First-Choice tools and engage in continuous improvement activities and problem solving as directed, owning and delivering tasks affecting the required area within target completion times
Participate in an annual evaluation through the First-Choice assessment tool
Support the environmental agenda and continuous improvement activities to increase environmental efficiency
Communicate and engage employees in environmental improvement, First Choice and defined continuous improvement activities
Implement, conduct and coach Coordinators to conduct Gemba Walks and Performance Dialogues to identify areas for improvement. Respond to or escalate issues / opportunities within clear guidelines. Implement changes that have been approved and update standard operating procedures and training documentation.
About you
Degree in Business Management/ Supply Chain Management/Purchasing and Supply Management
5 yrs Logistics Experience
1yr Finance & Budget Management.
Microsoft office proficiency
Flexibility to work shift patterns and odd days.
Ability to work in a physically demanding environment
English and Kiswahili both spoken and written.
What we offer
DHL Supply Chain has a truly international, Inclusive, and diverse working environment, with a strong emphasis on values and team-based leadership along with an open and engaging company culture.
Extensive learning and development opportunities.
Comprehensive Health insurance cover - Inpatient / Outpatient / Dental / Optical.
Tools for the assigned tasks and results delivery.
go to method of application »
Minimum qualifications
BA/BSc/HND
Requirements
Use the link(s) below to apply on company website.
Site Lead - BAT
WMS-Clerk - Reckitt
https://www.myjobmag.co.ke/apply-now/1248324
Let RezSync handle this application.
Sign up, upload your resume, and RezSync tailors your documents to roles like this one and applies for you — with a full log and a pause switch you own.