Key Responsibilities
Client engagement and booking – Engage with clients via WhatsApp, email, and calls to manage inquiries, bookings, itineraries and payments
Quotations & Pricing – Prepare and review proposals, negotiate rates with suppliers, and ensure accurate pricing room configurations.
Reservations: Coordinate accommodation, flights, vehicles, and activities; confirm bookings and document client requests
Quality Assurance- prepare client briefings, verify daily movement files and confim all bookings and supplier invoices are accurate
Customer Support – Provide emergency assistance during travel, manage complaints and refunds and support the sales team with information
Qualifications
Degree/Diploma in travel and tourism or similar field
2-3 years experience, as a tour consultant in Kenya
Good knowledge of African tourism destinations, safari activities, and local and international travel requirements.
Excellent written and verbal English communication skills.
Strong attention to detail, multitasking ability, and independent work ethic.
Other destination knowledge is an added advantage.
Similar open roles
- Tour ConsultantAfrica Safari Trips · Nairobi
- Tour ConsultantStellar Human Resource Solutions · Nairobi
- Reservations Intern at Bridge Talent ManagementBridge Talent Management · Nairobi
- Tour Consultant – Nairobi, Kenyaa leading company in the tourism and hospitality sector
- Tour Consultant- Nairobi ,Kenyaa leading travel and tour company
- Tourism Officer IICounty Government of Elgeyo Marakwet · Elgeyo Marakwet
Let RezSync handle this application.
Sign up, upload your resume, and RezSync tailors your documents to roles like this one and applies for you, with a full log and a pause switch you own.
Prefer to apply yourself? Apply on jobwebkenya.com