Transport Supervisor at Interactive Resource Management Ltd

Purpose of the Role

To oversee and coordinate daily transport and port-related operations, ensuring optimal fleet utilization, timely cargo movement, efficient vehicle turnaround, compliance with statutory and port requirements, and high standards of safety and customer service. The role requires a hands-on supervisor who understands the relationship between port activities and road transport operations and can effectively coordinate drivers, port clerks, customers, clearing agents, shipping lines and other relevant stakeholders.

Role Accountabilities

Transport and Fleet Management: Coordinate vehicle scheduling, routing, dispatch, driver assignments, loading and offloading while monitoring delivery timelines, vehicle utilization, fuel consumption, maintenance and operational costs.

Port and Cargo coordination: Manage port-related transport activities, cargo collection, container evacuation and delivery. Liaise with port authorities, clearing agents, shipping lines, depots, customers and other stakeholders to facilitate timely cargo release and movement.

Documentation and compliance: Ensure accurate transport and cargo documentation, proper tracking of vehicles and containers, vehicle roadworthiness, and compliance with road safety regulations, port procedures and company SOPs.

Operational Monitoring: Track vehicle movements, turnaround times, cargo status and delivery schedules. Identify and resolve delays, congestion, documentation discrepancies, and potential demurrage or detention costs.

Staff Supervision: Supervise drivers, port clerks and other operational personnel, ensuring adherence to schedules, dispatch instructions, safety standards and company policies.

Performance and Service Delivery: Monitor staff productivity, provide coaching and guidance, address performance issues, and ensure prompt reporting of accidents, incidents and cargo discrepancies

Provide on-the-job coaching, guidance and support to drivers and clerks to improve performance.

Perform any other duties assigned by the Operations Manager.

Qualifications and Education Requirements:

Diploma or Bachelor’s degree in Transport Management, Logistics and Supply Chain Management, Clearing and Forwarding, Business Management or a related field.

At least 3–5 years of relevant experience in transport, fleet or logistics operations, including a minimum of two years in a supervisory or team-lead role.

Demonstrable hands-on experience in port-related transport operations is essential.

Practical experience coordinating container haulage, cargo collection and delivery, port clerks, drivers and transport documentation.

Good understanding of port cargo release processes, container movements, port access procedures.

Working knowledge of container detention and demurrage risks, port delays and turnaround-time management.

Strong customer service and stakeholder management skills.

Required Skills & Competencies

Strong operational leadership, team supervision, and fleet coordination skills.

Practical understanding of port operations and road transport.

Excellent vehicle scheduling, dispatch planning, and fleet management.

Strong communication and stakeholder management skills.

Effective problem-solving and decision-making in handling port delays, cargo release, and vehicle turnaround.

Good knowledge of transport documentation, cargo tracking, and operational reporting.

Flexibility to work extended or irregular hours when operational needs require.

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