Role Overview
We are seeking a detail-oriented and analytical Travel Analyst to provide operational and administrative support across travel management, expense administration, procurement, purchase orders and invoice processing.
The role will coordinate end-to-end travel and related logistics while ensuring timely execution, accurate financial administration, compliance with policies and controls, and effective stakeholder support.
Key Responsibilities
Travel Management
Coordinate end-to-end travel arrangements, including travel requests, approvals, bookings and documentation.
Manage travel itineraries and support visa, insurance and travel-security requirements.
Liaise with travel-management companies and service providers.
Monitor travel requests, exceptions and pending approvals.
Reconcile travel costs against approved budgets.
Maintain accurate travel records and reports.
Expense Management
Administer and monitor employee expense claims and reimbursements.
Review claims for accuracy, completeness and compliance with applicable policies.
Coordinate approvals and follow up on outstanding claims.
Support expense forecasting and reporting.
Guide employees on expense-management procedures.
Assist with expense audits and compliance reviews.
Procurement & Purchase Order Management
Prepare purchase requisitions and purchase-order requests.
Monitor purchase-order approval workflows.
Track PO utilisation, amendments and closure.
Liaise with budget holders to confirm funding availability.
Maintain accurate procurement records and documentation.
Follow up on delayed approvals and procurement actions.
Invoice & Financial Administration
Receive, review and process supplier invoices.
Verify invoices against purchase orders, contracts and supporting documentation.
Perform or support three-way matching where applicable.
Ensure accurate allocation of expenses to cost centres and budget lines.
Coordinate invoice approvals and payment processing.
Resolve invoice discrepancies with suppliers and internal stakeholders.
Monitor outstanding invoices and payment deadlines.
Stakeholder Management, Compliance & Reporting
Serve as a focal point for travel, expense and related administrative queries.
Coordinate with travellers, Finance, Procurement, budget holders, travel providers and suppliers.
Maintain accurate records and audit trails.
Support audits, compliance reviews and internal-control activities.
Prepare periodic travel, expense, procurement and invoice reports.
Identify opportunities to improve processes and operational efficiency.
Requirements
Bachelor’s degree in Business Administration, Finance, Procurement, Supply Chain Management, Accounting, or a related field.
3–5 years of relevant experience in travel administration, procurement, finance operations or administrative services.
Proven experience managing the end-to-end travel lifecycle.
Hands-on experience creating, monitoring, amending and closing Purchase Orders.
Experience in invoice processing and Accounts Payable, including invoice verification, three-way matching, payment tracking and resolving discrepancies.
Experience administering expense claims and reimbursements.
Experience using enterprise systems such as SAP, Oracle Fusion, Workday, ServiceNow, or equivalent platforms.
Experience supporting audits, compliance reviews and internal controls.
Experience working with multiple stakeholders, including Finance, Procurement, suppliers, budget holders, approvers, travellers and travel-management companies.
Key Skills & Competencies
Travel and expense administration
Procurement and Purchase Order management
Invoice processing and financial administration
Vendor and stakeholder management
Strong analytical and reporting skills
Advanced Microsoft Office skills, particularly Excel
Excellent organisation and time-management skills
Strong attention to detail
Compliance and control awareness
Excellent communication and customer-service skills
Ability to manage multiple priorities and meet deadlines
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