About the Role
As a Zone/Duka Supervisor, you are directly responsible for sales in your retail zone. You will play a key role in understanding the needs of our customers/farmers and help shape the future of businesses across all channels and use technology to connect with customers/farmers. You will develop an execution strategy for your assigned market and work both individually, and with your Sales team and to prospect, qualify, develop, and close new customer/farmer opportunities
Responsibilities
Achieve sales, repayment, and impact targets for your zone.
Manage multiple sales channel performance through the entire business cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary contact for all zonal performance.
Provide technical support and training to Shop Assistants and Field Agents by setting up and facilitating weekly meetings.
Define and manage task planning for Duka Assistants and Tupande Agents
Oversee the management of the tree nursery in the zone with a dotted reporting line to the Tree Advisor
Oversee and execute inventory ordering, data entry and merchandising.
Oversee the operation control environment at the Duka
Actively build your teams through hiring, training and performance management
Supporting planning and implementation of promotion programs for your zone.
Assist customers in understanding their needs, articulate key differentiators and typical customer buying journeys, and generally display a passion for our program.
Support your team to create sales opportunities for customers
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
1+ years of experience in a sales, partner or channel manager role.
Demonstrated ability to work towards strategic goals consistently.
Knowledge in Data analysis and inventory management
Knowledgeable in Google Sheets or MS Excel.
Work in a team
Effective strategic and analytical thinking skills.
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