Billing Officer

Job Summary

We are seeking a detail-oriented and competent Billing Officer to manage patient billing processes, ensure accurate service charges, process invoices, and facilitate timely payments.

The ideal candidate will ensure billing accuracy, proper documentation, and compliance with hospital policies and procedures.

Responsibilities

Prepare and process accurate bills and invoices for patients.

Ensure correct billing of medical services, procedures, drugs, and consumables.

Verify patient details, treatment records, and charges before generating bills.

Liaise with HMO officers to verify patient eligibility, coverage, and applicable tariffs.

Review bills to ensure accuracy and prevent billing errors or revenue leakages.

Handle patient billing enquiries, complaints, and payment-related concerns professionally.

Process payments and issue receipts in line with hospital procedures.

Ensure proper documentation and filing of billing records.

Reconcile billing transactions and report discrepancies to the appropriate department.

Collaborate with clinical, pharmacy, laboratory, and other departments to ensure accurate billing.

Maintain confidentiality of patient information and financial records.

Education

Bachelor's degree or HND in Accounting, Finance, Business Administration, or any relevant discipline.

Relevant professional certifications will be an added advantage.

Experience:

Minimum of 1–2 years of relevant experience in billing, accounting, or finance, preferably in a hospital or healthcare setting.

Experience with hospital billing systems and HMO processes will be an added advantage.

Knowledge of medical billing procedures and healthcare tariffs is desirable.

Other Requirements:

High level of integrity, professionalism, and confidentiality.

Good customer relationship management skills.

Ability to handle financial information responsibly.

Strong commitment to accuracy and quality service delivery.

Willingness to work shifts and flexible hours when required.

Skills:

Excellent numerical and analytical skills.

Strong attention to detail and accuracy.

Good communication and customer service skills.

Proficiency in Microsoft Office applications, particularly Excel.

Ability to use hospital management systems (HMS) and billing software.

Good organisational, problem-solving, and multitasking skills.

Ability to work effectively under pressure.

Strong interpersonal and teamwork skills.

Remuneration

Competitive remuneration based on qualifications, experience, and the organisation's salary structure.

Minimum qualifications

BA/BSc/HND

How to apply

Interested and qualified candidates should send their updated CV to: recruitment@lilyhospitals.net using “Billing Officer – Benin” as the subject of the email.

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