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Branch Manager

4G Capital · Nairobi

4G CapitalNairobiPosted 31 October 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Nairobi, Kenya
How to apply
On myjobmag.co.ke, where the employer takes applications.
Similar roles
109 other open Banking & Financial Services roles on the Kenya board right now.
This employer
4G Capital has 11 open roles on RezSync.

The Role: Make a Real Impact

As a Branch Manager, you will stand on the frontlines of financial empowerment. You will lead branch operations, inspire a high-performing field team, drive commercial performance, and foster strong relationships within the local business community.

Key Responsibilities:

Drive Business Performance: Deliver branch growth and profitability by meeting disbursement, collection, and portfolio performance targets.

Lead & Develop Your Team: Coach, mentor, and motivate branch personnel to cultivate a collaborative, results-oriented workplace.

Protect Portfolio Quality & Manage Risk: Ensure strict adherence to credit policies, affordability checks, and fraud prevention measures.

Deliver Exceptional Customer Experience: Champion customer advocacy by educating borrowers, resolving inquiries promptly, and building long-term community relationships.

Drive Operational Excellence: Manage office administration, ensure regulatory compliance, and report insights to Sector Management to capitalize on local market opportunities.

Qualifications

Education: A Diploma or Degree in a Business-related discipline.

Experience: Proven leadership track record, ideally as a Team Leader or Branch Manager within financial services, consistently hitting performance KPIs and managing healthy portfolios.

Skills: Outstanding communication, organizational, problem-solving, and relationship-building skills.

Values: High integrity, discretion, commercial acumen, and an unwavering commitment to ethical and responsible lending practices.

Flexibility: A proactive, self-motivated mindset with a willingness to relocate anywhere within Kenya.

go to method of application »

Minimum qualifications

BA/BSc/HND , Diploma

How to apply

Use the link(s) below to apply on company website.

Call Center Agent

Branch Manager

Sales and Collections Internship

https://www.myjobmag.co.ke/apply-now/1369798

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