At a glance
- Closing date
- 5 November 2026 (10 days left)
- Where
- Nairobi, Kenya
- How to apply
- On jobwebkenya.com, where the employer takes applications.
- Similar roles
- 67 other open Banking & Financial Services roles on the Kenya board right now.
- This employer
- 4G Capital has 7 open roles on RezSync.
The Role: Make a Real Impact
As a Branch Manager, you will stand on the frontlines of financial empowerment. You will lead branch operations, inspire a high-performing field team, drive commercial performance, and foster strong relationships within the local business community.
Key Responsibilities:
Drive Business Performance: Deliver branch growth and profitability by meeting disbursement, collection, and portfolio performance targets.
Lead & Develop Your Team: Coach, mentor, and motivate branch personnel to cultivate a collaborative, results-oriented workplace.
Protect Portfolio Quality & Manage Risk: Ensure strict adherence to credit policies, affordability checks, and fraud prevention measures.
Deliver Exceptional Customer Experience: Champion customer advocacy by educating borrowers, resolving inquiries promptly, and building long-term community relationships.
Drive Operational Excellence: Manage office administration, ensure regulatory compliance, and report insights to Sector Management to capitalize on local market opportunities.
Qualifications
Education: A Diploma or Degree in a Business-related discipline.
Experience: Proven leadership track record, ideally as a Team Leader or Branch Manager within financial services, consistently hitting performance KPIs and managing healthy portfolios.
Skills: Outstanding communication, organizational, problem-solving, and relationship-building skills.
Values: High integrity, discretion, commercial acumen, and an unwavering commitment to ethical and responsible lending practices.
Flexibility: A proactive, self-motivated mindset with a willingness to relocate anywhere within Kenya.
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