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Collection Officer

Tenakata · Nairobi

TenakataNairobiPosted 31 October 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Nairobi, Kenya
How to apply
On myjobmag.co.ke, where the employer takes applications.
Similar roles
109 other open Banking & Financial Services roles on the Kenya board right now.
This employer
Tenakata has 5 open roles on RezSync.

What You Will Do

Ensure targets are met in minimizing credit losses and maximizing recoveries

Provide timely feedback concerning customers payments behavior to management and the business strategies

Contacting defaulting customers either calling or visiting them with a view of negotiating a settlement

Work closely with BDOs on their bad debts portfolios

Preparing, analyzing and submitting regular reports in relation to overdue accounts, recovery plans and risk exposures.

Identifying, assessing, and evaluating risk areas in recovery and making appropriate recommendations.

Implement data clean-up procedures and corresponding changes when necessary and as appropriate to ensure correct and up to date credit data of the MSME.

Ensure the recovery of outstanding loan amount and ensure that the process of realization of securities is handled procedurally in order to avoid delay through intermittent litigation while at the same time ensure that the defaulting client%u2019s rights are respected in order to avoid potential risk exposure to society through litigation or adverse publicity.

Approve loans within the limit and facilitate further approval by the Branch manager for loans above the limit

Reviewing capacity needs, supervising and initiating training needs for the personnel in the credit department.

Performing such other tasks and duties as the Company may from time to time designate as forming part of the Employees job description

Qualifications

A good level of general education- Diploma or degree

Computer literacy

Education background in sales/Marketing

Experience in a financial institution and dealing with customers at the bottom of the pyramid will also be an added advantage

Minimum of 1 year relevant experience in debt recoveries.

Minimum qualifications

BA/BSc/HND , Diploma

How to apply

Interested and qualified? Go to Tenakata on jobsboard.site to apply

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