Coordinator, Enterprise Core Products And Solutions (fixed)

Division: Enterprise Business

Department: Enterprise Products and Marketing

Location: Accra

Position: Coordinator, Enterprise Core Products and Solutions (Fixed)

Level: MTN Level 2

Reports to: Manager, Enterprise Core Products and Solutions

Job Summary:

Support in the management of existing and new fixed products and services within the segment portfolio and undertake product performance appraisals regularly to ensure positive revenue generation and product health towards the reduction of churn and the growth of the commercial segment.

Context :

Evolution to a technology company and changing business models.

Multi-regulated environment with multifaceted stakeholder management.

Managed Services organisation guided by MTN Group telecommunications and ICT standards and practices.

Rapid global technology trends and advancements.

Partnerships, regionalisation and a diverse cultural environment are central to business operations.

At MTN, we are a purpose and value-led organization and believe that understanding the needs and aspirations of our people is key to creating experiences that delight you at work, daily. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Key Tasks

Execute the Fixed Services product strategy and roadmap aligned with MTN Business objectives.

Own the end-to-end Fixed Services product lifecycle, from ideation to retirement.

Develop segment-specific fixed service propositions for SMEs, Large Corporates, MNCs and Public Sector.

Drive fixed connectivity innovation across Fibre, FBB, 5G/FWA and emerging technologies.

Develop bundled ICT and digital propositions to drive customer value and revenue growth.

Identify market opportunities and customer insights to inform product and portfolio development.

Manage pricing, business cases and commercial propositions to drive sustainable growth and profitability.

Own key product KPIs, including revenue, growth, ARPU, margins, adoption, churn and ROI.

Develop promotions and market stimulation initiatives to drive acquisition, adoption and incremental revenue.

Drive customer acquisition, retention, penetration and churn management across the portfolio.

Develop and execute Go-to-Market strategies in collaboration with key stakeholders.

Lead product launches and commercial readiness, including propositions, pricing, systems and sales enablement.

Monitor product and market performance and provide insights to drive portfolio growth

Manage and maintain product documentation, including PCDs, TCFs, business cases, UATs and research reports.

Monitor campaign and promotional effectiveness and optimise based on performance and ROI.

Partner with Sales to identify opportunities and drive Fixed Services acquisition and revenue targets.

Champion continuous product innovation, optimisation and differentiation across Fixed Services.

Develop strategic partnerships and solutions to strengthen the Fixed Services portfolio.

Education:

Minimum of Bachelor’s degree in Telecoms engineering/ Marketing/ Computer Science/ Engineering or equivalent Business qualification

Experience:

Minimum of 3 years’ experience in a similar role in the Telecoms Industry

Professional/Technical Competencies:

Product Development

Natural relationship builder

Stakeholder engagement

In depth knowledge of the market and industry

Knowledge of the segments within the enterprise space

Understanding of technology and services

Knowledge of standard policies, practices and procedures

Good communication skills – both verbal and written

MS Excel, MS PowerPoint

Excellent presentation and Interpersonal skills

Innovative and robust in thinking

Commercial Acumen

Must live the MTN Values of

Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion.

Must exhibit the MTN Vital Behaviors of

Complete Candor, Complete Accountability, Active Collaboration & Get it done

Innovation as a way of work

How to Apply

Applicants should indicate Ref number MTN-EB-CPS001-2026 as the email subject and ensure that CVs are saved in their names

Applicants should send their Curriculum Vitae by 3rd November 2026 to: MTNGhanaRecruitment@mtn.com

Values are the core of MTN's Culture, our five values called "Live Y’ello" is the force that unites and inspires each of us to make an impact that matters in the world. Tell us: Which of our five Live Yello values resonates most with you and why? (Limit 250 words).

Only shortlisted applicants will be contacted.

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