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Credit Control Officer

CIC Insurance Group · Rest of Kenya

CIC Insurance GroupRest of KenyaPosted 29 October 2026Apply by 27 November 2026

At a glance

Closing date
27 November 2026 (29 days left)
Where
Rest of Kenya, Kenya
How to apply
On brightermonday.co.ke, where the employer takes applications.
This employer
CIC Insurance Group has 2 open roles on RezSync.

About Us CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security. We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange. Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities. CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals.

About the Role Reporting to the Finance & Administration Manager, the role holder will ensure that the debit and credit line of the organization are within the acceptable thresholds.

Key Responsibilities

Draft the credit policy

Guide the Business Development team on the allowable credits’ limits

Ensure that debts are paid in line with company policies

Monitor organizational debt ratios (reconciliations)

Provide recommendations on recoverable debt and likely impact to the business operations

Approve credit payments in line with organizational policies

Negotiate debt repayments plans with clients

Advise on the debt payment modes

Implement the credit control policy

Provide periodic debt statements

Provide debt reconciliation statements

Advise on company bad debt recovery strategies

Who We’re Looking For

Essential Knowledge/Skills and Experience Required:

Bachelor’s degree in finance & accounting or business-related field

Partial qualification in ACCA or CPA or in a relevant professional field

Minimum of three (3) years’ of experience in finance

Experience in credit control is added advantage

Excellent communication and presentation skills

Problem solving skills

Excellent interpersonal skills

Leadership skills

Good negotiation skills

Good analytical skills

Computer literate in MS Office and other office applications

Understanding of the working environment/competitors

Technical competence in insurance

Basic knowledge of regulations by AKI and IRA

About Us CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security. We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange. Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities. CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals.

About the Role Reporting to the Finance & Administration Manager, the role holder will ensure that the debit and credit line of the organization are within the acceptable thresholds.

Key Responsibilities

Draft the credit policy

Guide the Business Development team on the allowable credits’ limits

Ensure that debts are paid in line with company policies

Monitor organizational debt ratios (reconciliations)

Provide recommendations on recoverable debt and likely impact to the business operations

Approve credit payments in line with organizational policies

Negotiate debt repayments plans with clients

Advise on the debt payment modes

Implement the credit control policy

Provide periodic debt statements

Provide debt reconciliation statements

Advise on company bad debt recovery strategies

Who We’re Looking For

Essential Knowledge/Skills and Experience Required:

Bachelor’s degree in finance & accounting or business-related field

Partial qualification in ACCA or CPA or in a relevant professional field

Minimum of three (3) years’ of experience in finance

Experience in credit control is added advantage

Excellent communication and presentation skills

Problem solving skills

Excellent interpersonal skills

Leadership skills

Good negotiation skills

Good analytical skills

Computer literate in MS Office and other office applications

Understanding of the working environment/competitors

Technical competence in insurance

Basic knowledge of regulations by AKI and IRA

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