Key Responsibilities:
Respond to customer inquiries via phone, WhatsApp, email and in-person.
Provide accurate information on charging station locations, rates and services.
Assist with app usage and technical issues.
Record and escalate complaints where necessary.
Ensure customer satisfaction and maintain professional communication at all times.
Requirements:
High school diploma or equivalent (tertiary education is an added advantage).
Excellent communication and interpersonal skills.
Good computer and phone handling skills.
Ability to work under pressure and solve problems.
Organised, reliable and customer-focused.
Previous customer service experience is an advantage but not mandatory.
Location:
Accra
Salary:
Attractive
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