Responsibilities:
Partner Onboarding & Readiness
Manage the onboarding process for every new partner from contract signature through to go-live
Collect, verify, and configure all operational data required to onboard a venue; including building table layouts directly in Tabler’s admin platform on behalf of each operator.
Review all partner content before anything goes live; nothing below standard is approved
Enable partner access to Tabler only upon written confirmation from the Senior Manager of a fully executed contract and confirmed payment
Build and maintain onboarding materials, checklists, and templates so the process stays consistent and scalable
Contracts & Compliance
Draw up service contracts for all new partners based on information from onboarding calls and applications; send within 24 hours of a complete handoff from the Senior Manager
Send contracts, follow up until signed, and maintain accurate records of all executed agreements
Track renewal dates, outstanding signatures, and partner-specific terms across the full partner base
Ensure every partner has formally acknowledged the company's terms, privacy policy, and platform rules before going live; documented, not assumed
Flag any unsigned, expired, or non-compliant agreements to the Senior Manager promptly
Guest-Facing Timeline Management
Manage the guest-facing timeline, the home page where guests begin their booking journey
Curate which operators are displayed, in what order, and in which rows; the page must reflect the company's premium standard at all times
Update rows to reflect new partners, seasonal relevance, and featured operators as the partner base evolves
Ensure every operator on the timeline has a photo and information that meets the company's quality bar
Produce a weekly timeline log covering every change made, operators added or removed, and quality issues actioned
Supporting the Senior Manager
Prepare materials ahead of demos and follow up on outstanding items after onboarding calls
Manage the administrative and documentation tasks that keep onboarding and contracts moving
Keep internal records, the pipeline tracker, and the contract log current at all times
Contribute to weekly and month-end reports: provide contract status, onboarding pipeline data, and the timeline log before the Senior Manager’s report is produced
Qualifications
Bachelor's degree in Business Administration, Operations, or a related field
2+ years of experience in client onboarding, contract management, or operations; preferably within hospitality, legal, or a compliance-driven environment.
Knowledge, Skills & Abilities
Detail-oriented and process-driven; you notice what is missing and make sure it gets resolved
Strong written communicator; you will draft contracts and formal correspondence on behalf of the company
A design background or strong visual sensibility is preferred; your eye for quality protects the guest’s first impression of Tabler
Proficient in Microsoft Excel; you maintain onboarding trackers, contract logs, and reporting data to a clean and accurate standard
Comfortable owning documentation, compliance tracking, and admin process without being managed
Experience in contracts, compliance, operations, or an administrative role is preferred
Familiarity with Ghana’s business or legal landscape is a strong advantage
Basic design tool literacy (Canva, Figma, or similar) is a bonus
What We Offer
Real responsibility from day one; your decisions have a direct, visible impact on the product, the partners, and the people we serve
An entrepreneurial environment: we think like founders, moving with urgency, challenging assumptions, and owning outcomes without waiting to be told
Performance-based pay: we pay competitively and reward results; your compensation reflects the value you bring and grows with your impact
Access to Ghana’s hospitality world: build genuine working relationships with the people running Accra’s most prominent restaurants, clubs, lounges, and events
Flexibility, with a future: remote to start, with space to do your best work, moving toward a hybrid model as our Accra presence deepens
Location
: Accra
Similar open roles
- Administrative AssistantDexterity educational consult · Accra & Tema Region
- Science Teacher (SHS)Southeastern Montessori Academy · Accra & Tema Region
- Geography Teacher (SHS)Southeastern Montessori Academy · Accra & Tema Region
- ICT Teacher (Primary)Southeastern Montessori Academy · Accra & Tema Region
- Office AdminIR Africa Events LTD · Accra & Tema Region
- Usher-Event StaffIR Africa Events LTD · Accra & Tema Region
Let RezSync handle this application.
Sign up, upload your resume, and RezSync tailors your documents to roles like this one and applies for you — with a full log and a pause switch you own.
Prefer to apply yourself? Apply on jobberman.com.gh