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CXC Agent

International Breweries · Lagos

International BreweriesLagosPosted 13 November 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Lagos, Nigeria
How to apply
On myjobmag.com, where the employer takes applications.
This employer
International Breweries has 7 open roles on RezSync.

Purpose

The key purpose of this role is to maximize sales by taking orders via telephone and or digital channels whilst providing a link between customers and company.

Key Role and Responsibilities

Take Orders & Promote Products:

Record Orders

Promote products in support of the district promotions plans.

Influence specific district-based volume target

Handle Customer Queries and Complaints:

Process Customer Complaints

Minimize full beer returns

Adhere to Beer quality standards and procedures

Manage internal customer processes

Work in Teams:

Contribute to team and self-development

Communicate effectively in the workplace

KPIs

Volume KPIs (Beer, Focus, Malt), CIC Productivity KPIs (Plan Adherence, Contactability, Effectiveness, Coverage, Zero Purchase customers)

Minimum Requirements

Two or more years in a similar role

Related Certification is an additional advantage

Good Excel Skills & Experience using Digital Applications

Key Attributes and Compentencies:

Creativity and innovation

Verbal ability

Good interpersonal skills

High level of energy

Speaks English and other local dialect.

Minimum qualifications

Professional Certificate

How to apply

Interested and qualified? Go to International Breweries on wd1.myworkdaysite.com to apply

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