Deployment Officers - Single Data Entry (SDE) program

Tasks & Responsibilities

Deployment Execution & Technical Readiness

Send out, follow up on, and consolidate pre-deployment readiness checklists for target field missions and projects.

Physically or remotely inspect site readiness based on specific location requirements (e.g., Pharmacies & Warehouses)

Coordinate with field focal points to secure resource availability for upcoming deployment cycles

Execute on-site deployment activities, including user onboarding, Go-Live support, and immediate troubleshooting

Field Readiness & Stakeholder Engagement

Ensure missions are fully deployment-ready by bridging coordination between field leadership, IT, and supply teams

Facilitate local change management initiatives to actively drive stakeholder engagement and user buy-in

Support capacity transfer to field teams to enable autonomous post-deployment troubleshooting, progressively reducing central support reliance

Training Workshops & Capacity building

Collaborate with training stakeholders to prepare localized training materials and pre-workshop checklists

Conduct high-impact in-person training and interactive webinars for various trainee demographics

Facilitate Training of Trainers (TOT) workshops to build autonomous, sustainable local capacity

Go-Live, Adoption & Deployment Material Evolution

Monitor user adoption metrics and address deployment resistance or localized blockers

Track and report key deployment KPIs to the Deployment manager, including time-to-deploy, adoption rates, error reduction, and user satisfaction

Capture lessons learned from field deployments and share with the Deployment manager for updates to the central deployment kit, tools, and user guidance

Ensure all deployment materials remain adapted to local mission contexts, infrastructure, and user profiles (connectivity, language, literacy)

Qualifications

Education

Degree in Supply Chain, Project Management, IT Systems, Pharmacy Stock/Warehouse management or related field.

Relevant certifications (Training of Trainers, Change Management) are assets.

Experience

At least 2 years of experience in project deployment, ideally within new digital tools in complex field environments.

Strong MSF field experience in supply chain, logistics or pharma (minimum 1 year).

Proven experience in conducting complex roll-outs and change management in challenging humanitarian settings.

Languages:

Fluent in English (written and spoken); French is essential.

Spanish or Arabic an asset

Competencies

Technical Competencies

Strong understanding of supply chain workflows, particularly stock management.

Strong capacity building and knowledge transfer skills.

Solid knowledge of deployment of IT solutions is an advantage.

Familiarity with UniField, Isystock, or other MSF-relevant tools preferred.

Behavioral/General Competencies

Highly Organized: Able to manage multiple locations in different phases of deployment in parallel.

Agile Problem Solver: Strong troubleshooting abilities with ability to spot patterns to resolve challenges on the fly.

Independent & Mobile: High flexibility to navigate various travel contexts independently with minimal assistance.

Interpersonal dynamics: Strong influencing, negotiation, and cross-cultural communication skills tailored for matrixed, non-hierarchical environments.

Other benefits include;

Annual Leave: 25 days of annual leave per year.

Other Holidays: sick leave, circumstantial leave, maternity leave (21 weeks), paternity leave (4 weeks), own affairs days off, etc.

Employer Pension contribution: 10% of basic salary:

International insurance for both medical and disability**.**

Relocation support; based on MSF EA terms/conditions.

Work-life balance: Daily flexi-hours and 2 days working from home possible.

School fees benefits: for eligible dependents, based on individual & administrative status.

Diverse team composition; Collaborate with a global network of talented professionals, bringing diverse perspectives and expertise from around the world.

Career Development: MSF provides many learning resources (online learning resources, regular trainings – including language, Peer to peer learning.

Mobility: You will have opportunities to travel abroad for work, meetings, trainings and workshops; giving you a chance to experience different cultures and broaden your professional network.

Annual home leave ticket: To be taken once every year for both staff and eligible dependents back to their home country for vacation. Only applicable to non-Kenyans and based on individual & administrative status.

go to method of application »

Minimum qualifications

BA/BSc/HND , Professional Certificate

How to apply

Use the link(s) below to apply on company website.

Deployment Officers - Single Data Entry (SDE) program

Head of Logistics

https://www.myjobmag.co.ke/apply-now/1387859

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