Deputy Director, Quality Assurance

Job Specifications:

The Deputy Director Quality Assurance will be responsible for the following functions:

Develop, review and implement policies, strategies, guidelines and procedures for sample management and client services;

Provide oversight and verification of quotations, methods of analysis and request forms against the analysis undertaken in the Laboratory;

Coordinate receipt of samples or consignment and ensure conformity to the set regulations and procedures;

Ensure an optimal and appropriate working environment and the necessary infrastructure and equipment for access and storage of samples;

Establish and maintain a data repository/ inventory of Manufacturer’s methods and validation data, client samples, clients listing, costing, certificates among others;

Ensure data security, protection and tracking through the Laboratory information system;

Advice on the invoicing for services rendered;

Prepare samples for issuance to analysts and co-ordinate the labelling, prioritization, and distribution of samples to different Units;

Ensure proper disposal of samples in accordance with all applicable procedures;

Ensure safety and compliance to the regulatory requirements, standards, laws and licensure in operations;

Build capacity through inductions, training and mentorship of personnel in sample handling and client management;

Undertake performance management of the department including performance contracting and appraisal;

Develop and manage budgets. procurement plans and workplans for the department;

Ensure efficiency in the day-to-day operations of the sample management facility and co-ordinate administrative and technical matters; and

Handle client queries and complaints relating to technical matters.

Person specifications:

The following are the recognized qualification; for the purpose of this Career guideline:

Cumulative service period of fifteen15 year’s relevant work experience three (3) of which should have been at a management level or in a comparable position.

Bachelor’s Degree in Pharmacy, Biochemistry, Analytical Chemistry, Environmental Health or its equivalent qualification from a recognized institution;

Master’s Degree in any of the following Pharmaceutical Analysis, Pharmacology, Microbiology, Biotechnology, Pharmacognosy and Complementary Medicines or its equivalent qualification from a recognized institution;

Certificate of Registration as a Pharmacist from Pharmacy and Poisons Board;

Membership to a relevant professional body;

Valid practicing license from Pharmacy and Poisons Board;

Leadership course lasting not less than four (4) weeks from a recognized institution;

Certificate in ISO 17025 from an accreditation body;

Certificate in Occupational Safety and Health;

Proficiency in computer applications; and

Fulfilled the requirements of Chapter Six (6).0f Constitution of Kenya, 2010.

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Minimum qualifications

BA/BSc/HND , MBA/MSc/MA

How to apply

Interested persons who meet the minimum criterion are requested to submit applications enclosing copies of the following documents:

Duly filled NQCL employment application form

National Identity card

Relevant academic and professional certificates

Duly signed application letter

Detailed Curriculum Vitae with three Referees

Interested applicants must submit both hard copy and soft copy (PDF format) applications. Hard copy applications must be sealed, clearly marked “confidential” and indicate the job reference number corresponding to the position applied for.

Address and deliver to:

Ag. Chief Executive Officer

National Quality Control Laboratory

University of Nairobi

School of Pharmacy Building 2nd Floor – KNH

P.O. Box 29726 – 00202

NAIROBI

Soft copy applications should be submitted to hr@nqcl.go.ke copy to hrunitnqcl@gmail.com

DEADLINE FOR APPLICATION IS 16th November, 2026, not later than 2359 hrs. Only shortlisted candidates will be contacted. Canvassing in any form will lead to automatic disqualification.

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