KEY RESPONSIBILITIES
Supervise dally restaurant and outlet operations.
Ensure exceptional guest experiences and handle guest feedback professionally.
Lead, train, coach, and motivate F&B team members
Monitor service standards, outlet setup, cleanliness, and compliance with SOPs.
Control costs, breakages, Inventory, and overtime while meeting budget targets.
Manage reservations, seating arrangements, and outlet opening/closing procedures.
Maintain health, safety, and bygiene standards.
REQUIREMENTS
Qualifications
Diploma or Degree in Hospitality/Hotel Management or equivalent.
HACCP, Train-the-Trainer or related certifications will be an added advantage.
Experience
Five (5) years F&B experience in 5-star hotel, with at least 2 years in a supervisory role within a luxury hospitality environment.
Experience working with diverse and multicultural teams
Skills
Strong leadership and customer service skills.
Knowledge of Micros POS systems.
Basic financial and cost control knowledge.
Good written & oral communication skills
Proficiency in Microsoft Office
Similar open roles
- Chef at Meditest DiagnosticMeditest Diagnostic · Nairobi
- Coastal Dishes ChefNexus Staffing Solutions · Nairobi
- Chef De Partie / Kitchen SupervisorPeoplelink Consultants Ltd · Nairobi
- Barista / Bartender / MixologistPeoplelink Consultants Ltd · Nairobi
- Kitchen StewardPeoplelink Consultants Ltd · Nairobi
- ChefMeditest Diagnostic · Nairobi
Get this application ready in minutes.
This employer takes applications on jobwebkenya.com. Sign up, upload your CV, and RezSync tailors your CV and cover letter to this role and gives you the link to submit it. For roles that take email applications, RezSync applies for you.
Prefer to apply yourself? Apply on jobwebkenya.com