Front Desk & Administrative Officer

​As a Front Desk & Admin Officer at Gamma Mobility, you will play a crucial role in the smooth operation of the office. Your primary responsibility is to oversee the front desk and coordinate administrative tasks and processes to ensure efficiency. operations.

ROLES & RESPONSIBILITIES:

Front Desk

Welcome visitors in a warm and friendly manner

Ensure the reception area and common areas are clean and well-maintained

Log detailed and accurate records of visitor requests.

Administrative

Office Management: Oversee day-to-day office operations, ensuring supplies are stocked, equipment is maintained, and office logistics run smoothly.

Administrative Support: Provide admin support to staff members across all locations in Nigeria.

Travel and Accommodation Support: Coordinate and book travel arrangements, including flights and hotels, for employees travelling for work, ensuring cost-effectiveness and compliance with company travel policies.

Health, Safety, and Compliance: Oversee that the office environment is clean, ensure compliance with health, fire, and environmental regulations.

Facility Management: Coordinate with the facility manager to ensure utility systems such as electricity, water, and air conditioning remain functional and efficient.

Record Keeping: Maintain accurate and up-to-date records of inventories and assets, and other important documents.

Human Resources: Assist with HR-related tasks, such as recruitment, onboarding, and employee record management.

Event Coordination: Assist in organizing company events and meetings, both internal and external, as required.

Problem-Solving: Address administrative issues and challenges that arise in the workplace, finding effective solutions to overcome them.

Requirements

Bachelor’s degree in Business Administration, Communications, Marketing, or a related field.

Strong understanding of customer service principles and customer-centric practices

At least 1-2 years of experience in customer support, customer service, or account management roles

Proven ability to handle customer inquiries, resolve issues, and manage customer accounts effectively.

Previous experience in a high-volume customer service environment where rapid responses and multitasking are key.

Ability to de-escalate difficult situations and manage customer frustration with professionalism and patience.

Excellent time management skills, with the ability to prioritize tasks and handle multiple customer requests simultaneously.

Minimum qualifications

BA/BSc/HND

How to apply

Interested and qualified? Go to Gamma Mobility on gigmile.zohorecruit.com to apply

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