Internal Auditor

REPORTS TO: General Manager / Management

SUPERVISES: Audit Assistants, where applicable

JOB SUMMARY

The Internal Auditor is responsible for independently examining and evaluating the hotel\'s financial records, operational processes, internal controls and compliance with established policies and procedures. The role ensures that hotel revenue is properly accounted for, expenditure is authorised, inventory is adequately controlled, and business operations are conducted efficiently and in line with approved standards.

The Internal Auditor will conduct regular audits across all hotel departments, identify financial irregularities, operational inefficiencies, control weaknesses and potential losses, and recommend appropriate corrective measures. The role also provides management with objective reports on the hotel\'s financial integrity, operational performance, risk exposure and compliance.

KEY RESPONSIBILITIES

Financial Audit and Control

Examine financial records, transactions, vouchers, invoices, receipts and supporting documents to ensure accuracy and completeness.

Verify that all financial transactions are properly authorised and supported by relevant documentation.

Review expenditure, payments, reimbursements and cash disbursements to ensure compliance with approved procedures.

Monitor the hotel\'s income and expenditure to identify unusual transactions, discrepancies and potential financial leakages.

Review bank reconciliations, cashbook entries and other financial records.

Verify the accuracy of financial reports and identify inconsistencies requiring investigation.

Ensure that financial controls are consistently implemented across the hotel.

Revenue Audit and Assurance

Conduct daily revenue checks to ensure that all income generated by the hotel is properly recorded and accounted for.

Reconcile revenue from rooms, restaurants, bars, events, banquets, laundry, spa, gym and other revenue-generating outlets.

Verify room occupancy, room rates, discounts, complimentary rooms, refunds and cancellations against approved records.

Review the hotel\'s Property Management System (PMS), Point of Sale (POS) and other revenue management systems to ensure transactions are properly captured.

Verify restaurant and bar sales against POS reports, kitchen orders, stock consumption and payment records.

Monitor cash, transfer, card and online payment transactions to ensure that collections are properly accounted for.

Investigate revenue discrepancies, voided transactions, unauthorised discounts and suspicious adjustments.

Ensure that all revenue generated by the hotel is promptly captured and reported.

Review night audit reports and follow up on unresolved discrepancies.

Cash and Payment Control

Conduct periodic cash counts at the Front Office, restaurant, bar and other cash collection points.

Verify cash collections against system reports, receipts and daily sales records.

Review cash handover procedures and ensure proper documentation of cash transfers.

Monitor cash shortages, overages and delayed banking.

Verify payment approvals and supporting documents before payments are processed, where required by the audit procedure.

Review petty cash transactions and ensure that expenses are properly supported and authorised.

Identify weaknesses in cash handling and recommend appropriate control measures.

Procurement and Expenditure Audit

Review procurement transactions to ensure compliance with approved procurement procedures.

Verify purchase requests, quotations, purchase orders, delivery notes and invoices.

Ensure that goods and services received correspond with approved orders and invoices.

Review vendor payments and identify duplicate, inflated or unsupported invoices.

Conduct periodic checks on supplier records and procurement documentation.

Monitor departmental expenditure against approved budgets.

Identify opportunities to reduce waste, unnecessary expenditure and procurement-related losses.

Report suspected procurement irregularities and conflicts of interest.

Inventory and Store Audit

Conduct regular physical stock counts across the hotel\'s stores and operating departments.

Verify stock records against actual physical quantities and system balances.

Monitor the receipt, storage, issuance and consumption of food items, beverages, housekeeping supplies, guest amenities, linen, cleaning materials and other hotel assets.

Review stock requisitions and ensure that issues are properly authorised.

Monitor stock wastage, spoilage, breakages, expiries and unexplained shortages.

Verify that stock transfers between departments are properly documented.

Review food and beverage consumption against sales and production records.

Identify inventory discrepancies and recommend measures to prevent losses.

Ensure that periodic stock counts are conducted and documented.

Payroll and Personnel Cost Audit

Review payroll records to ensure that payments are made only to legitimate employees.

Verify employee headcount against approved staff records.

Examine salary changes, allowances, deductions, overtime, bonuses and other payroll adjustments.

Verify attendance, leave, resumption and overtime records against payroll submissions.

Identify duplicate payments, ghost workers, unauthorised allowances and payroll irregularities.

Review payroll documentation and ensure that all changes are properly approved.

Monitor personnel costs against approved budgets.

Operational Audit

Conduct periodic audits of all hotel departments, including Front Office, Housekeeping, Food and Beverage, Kitchen, Engineering, Security, Laundry, Sales and Marketing, Procurement and Administration.

Evaluate departmental compliance with approved policies, standard operating procedures and operational controls.

Review the effectiveness of departmental processes and identify operational inefficiencies.

Verify that hotel services, transactions and activities are properly documented.

Monitor adherence to service procedures and operational standards.

Identify control weaknesses that may result in financial losses, service failures or reputational damage.

Recommend practical measures to improve departmental efficiency and accountability.

Room and Front Office Audit

Verify room occupancy, room allocation, room rates and billing records.

Review guest folios, invoices, receipts and payment records.

Ensure that room charges, additional services and other guest expenses are properly posted.

Review complimentary stays, discounts, rate adjustments and refunds for appropriate approval.

Conduct spot checks on vacant, occupied and out-of-order rooms against system records.

Verify that deposits, advance payments and outstanding guest balances are properly accounted for.

Investigate discrepancies between Front Office records and actual room occupancy.

Food and Beverage Audit

Review restaurant, bar, banquet and event revenue records.

Reconcile POS sales with kitchen orders, beverage requisitions and stock consumption.

Conduct checks on food and beverage portion control, wastage and stock usage.

Verify complimentary meals, discounts, staff meals and promotional offers against approved policies.

Monitor beverage inventory, including receipt, issuance, sales and closing stock.

Review event billing, deposits, outstanding balances and final settlements.

Identify revenue leakages, unrecorded sales and unauthorised consumption.

Fixed Assets and Property Control

Maintain and periodically verify the hotel\'s fixed asset register in collaboration with Finance and Administration.

Conduct physical inspections of furniture, fittings, equipment, vehicles and other hotel assets.

Verify asset purchases, transfers, disposals and maintenance records.

Monitor the use, condition and safeguarding of hotel assets.

Identify missing, damaged, idle or improperly utilised assets.

Ensure that asset movements and disposals are properly authorised and documented.

Recommend measures to prevent theft, misuse and deterioration of hotel property.

Compliance and Risk Management

Monitor compliance with internal policies, financial procedures, statutory requirements and applicable regulations.

Identify financial, operational, fraud and compliance risks across hotel departments.

Assess the adequacy of existing internal controls and recommend improvements.

Investigate suspected fraud, theft, financial misconduct and other irregularities as assigned.

Ensure that audit findings are properly documented and escalated.

Follow up on corrective actions agreed with management.

Support the development and review of internal control procedures and risk management practices.

Audit Reporting and Management Advisory

Prepare periodic audit reports detailing findings, discrepancies, control weaknesses and recommendations.

Present audit findings to management and highlight significant financial or operational risks.

Maintain an audit issues register and monitor the implementation of corrective actions.

Provide recommendations to strengthen internal controls and improve operational efficiency.

Escalate suspected fraud, significant losses and serious control breaches promptly.

Maintain proper documentation of audit procedures, working papers and supporting evidence.

Provide management with independent observations on financial and operational controls.

Other Responsibilities

Carry out special audits and investigations as directed by management.

Participate in departmental reviews and management meetings where required.

Support the implementation of improved financial and operational control systems.

Maintain professional independence, objectivity and confidentiality.

Perform other related duties consistent with the position.

QUALIFICATIONS AND REQUIREMENTS

Education

Bachelor\'s degree or HND in Accounting, Finance, Business Administration or a related discipline.

Professional Certification

Membership or certification with ICAN, ANAN, ACCA, CIA or another recognised professional accounting or auditing body is an advantage.

Experience

Minimum of 3–5 years of relevant experience in internal auditing, financial auditing or accounting.

Experience in the hospitality industry will be a strong advantage.

Good understanding of hotel revenue processes, inventory control, procurement and financial management.

Experience using accounting software, hotel management systems and POS systems.

SKILLS AND COMPETENCIES

Strong knowledge of auditing principles and internal control systems.

Good understanding of financial reporting and accounting procedures.

Knowledge of hotel operations and revenue management.

Strong analytical and investigative skills.

High level of accuracy and attention to detail.

Proficiency in Microsoft Excel and other relevant accounting tools.

Ability to identify financial irregularities and operational risks.

Strong report-writing and presentation skills.

Good communication and interpersonal skills.

Professional judgement, objectivity and integrity.

Ability to work independently and meet deadlines.

Ability to maintain confidentiality.

Minimum qualifications

BA/BSc/HND , Professional Certificate

How to apply

Interested and qualified candidates should forward their CV to: recruitment@domeoresources.org using the position as subject of email.

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