At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Lagos, Nigeria
- How to apply
- On myjobmag.com, where the employer takes applications.
- Similar roles
- 155 other open Information Technology & Software roles on the Nigeria board right now.
Key Responsibilities
First-level technical support and troubleshooting:
Respond to and resolve helpdesk requests from staff across all locations
Troubleshoot desktop, email, and website-related issues
Meet or exceed SLAs for response times, resolution times, and ticket closures
IT asset management:
Install, configure, and maintain hardware and software applications
Ensure all software is licensed, up to date, and secure
Perform routine maintenance on computers, networks, and IT equipment
System and project support:
Assist with project installations, system configurations, and infrastructure upgrades
Support Capex server and PC replacement rollouts
Set up and manage user accounts and permissions
Documentation and knowledge management:
Document issues and resolutions in the helpdesk system
Create self-help guides and support staff training.
What we need from you
1–2 years' experience in an IT Support, Service Desk, Help Desk, or similar role.
Experience supporting Microsoft 365 applications and Windows environments.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to prioritise tasks and manage competing requests.
Customer-focused with a genuine desire to help others.
Additional Information:
Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
How to apply
Interested and qualified? Go to Movenpick Hotels & Resorts on jobs.smartrecruiters.com to apply
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