At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Lagos, Nigeria
- How to apply
- On myjobmag.com, where the employer takes applications.
- Similar roles
- 40 other open Information Technology & Software roles on the Nigeria board right now.
- This employer
- Sany Nigeria has 13 open roles on RezSync.
The IT Operations Officer is responsible for ensuring the seamless daily operation of the organization’s technology infrastructure, endpoint hardware, and office systems. This role bridges general technical support with operational oversight ensuring 100% internet uptime through active vendor management, maintaining office security systems, optimizing meeting room technology, and partnering with Human Resources to deliver a smooth IT onboarding experience for incoming staff.
Key Responsibilities
Network Continuity & ISP Management
Actively monitor office network infrastructure to guarantee high availability and internet uptime.
Serve as the primary liaison with third-party Internet Service Providers (ISPs) and telecom vendors to resolve outages, track Service Level Agreements (SLAs), and coordinate scheduled maintenance.
Perform basic network troubleshooting (switches, routers, access points, local IP assignment) to minimize downtime.
Physical Security & CCTV Systems Operations
Oversee the daily operational status of company CCTV cameras, NVR/DVR recording units, and monitoring feeds.
Conduct routine audits to ensure video recording integrity, retention policies, and camera coverage across facilities.
Coordinate with external technical vendors for hardware repairs, repositioning, or system upgrades.
Audiovisual (AV) & Facility Tech Operations
Maintain and manage conference room technology, including projectors, display panels, video conferencing equipment, and audio systems.
Perform daily pre-meeting checks to ensure presentation equipment is fully functional for executive meetings and cross-team collaborations.
Hardware Maintenance & Asset Support
Manage network printers, multi-function scanners, and office peripherals, resolving connectivity and hardware issues promptly.
Maintain vendor relationships for print management, toner supplies, and equipment servicing.
HR Synergy & Employee Lifecycle Onboarding
Collaborate closely with HR to align IT provisioning with recruitment schedules.
Configure, deploy, and assign laptops, workstation hardware, user accounts, and initial software access for new employees before their start date.
Manage IT asset inventory and track device allocation throughout the employee lifecycle (onboarding, transfers, offboarding).
What you’ll bring
Candidate Qualifications & Competencies
Experience
2–4 years of hands-on experience in IT Operations, Help Desk Support, or Technical Systems Administration.
Technical Proficiencies
Operating Systems (Windows & macOS) configuration and hardware setup.
Basic Networking (LAN/WAN, IP configuration, Wi-Fi management).
CCTV & NVR setup, monitoring, and troubleshooting.
Audiovisual/Conference room systems setup (HDMI/wireless casting, projectors, Zoom/Teams devices).
User Directory Management (Microsoft 365 / Google Workspace / Active Directory).
Key Soft Skills
Strong vendor management and negotiation skills.
Proactive operational mindset (preventing downtime before it happens).
Excellent communication and cross-functional collaboration skills (HR, Administration, and external service providers).
go to method of application »
Minimum qualifications
BA/BSc/HND
How to apply
Use the link(s) below to apply on company website.
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https://www.myjobmag.com/apply-now/1374216
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