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L3 Support Engineer

Onfon Mobile · Nairobi

Onfon MobileNairobiPosted 13 November 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Nairobi, Kenya
How to apply
Directly to the employer by email. The address is in the listing below.
Similar roles
226 other open Information Technology & Software roles on the Kenya board right now.

KEY RESPONSIBILITIES

Resolve escalated technical incidents across applications, integrations and infrastructure.

Conduct root cause analysis and coordinate permanent fixes.

Perform production diagnostics using logs, databases and monitoring tools.

Develop and maintain technical runbooks.

Provide technical training and participate in the 24/7 P1 on-call rotatio

QUALIFICATIONS & EXPERIENCE

At least 5 years' experience in technical support or engineering.

Strong knowledge of Linux, SQL, APIs and networking.

Understanding of cloud technologies.

Experience with telecommunications or fintech systems..

Minimum qualifications

BA/BSc/HND

How to apply

Send your CV to careers@onfonmobile.com

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