At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 109 other open Banking & Financial Services roles on the Kenya board right now.
Job Purpose
The Loan Recovery Officer is responsible for the receivables risk management (RRM). This includes among others, Portfolio management and Loan Workouts.
Responsibilities
Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories.
Ensure proper documentation of open loan cases.
Ensure customers are paying on time in assigned loan portfolio
Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.
Recommend and work with external service providers on portfolio management by escalating repossession cases.
Customer education to customers on impact on loan non-repayments.
Supporting the analysis of causes for portfolio deteriorations
Providing regular portfolio, compliance and routine report to the Write Off and Repossession Coordinator.
Restructure loan repayment plan from delinquent clients as per policy and procedure.
Minimum qualifications
Diploma
How to apply
Interested and qualified candidates should forward their CV to: hrkenya@igniteaccess.com using the position as subject of email.
Similar open roles
Let RezSync apply to roles like this.
Set up your search once. RezSync matches you to open roles like this one (this one too, if it fits your CV and is still open) and sends a tailored application for each, with a full log and a pause switch you own.
More applications for less effort. Employers decide who they interview; RezSync does not guarantee a job.
Prefer to apply yourself? Apply on myjobmag.co.ke