Maintenance Officer

Department: Maintenance / Engineering

Reports to: Hotel Manager / General Supervisor

Main Role

The Hotel Maintenance Officer is responsible for the maintenance, inspection, and repair of the hotel's building, electrical installations, plumbing systems, equipment, furniture, and other facilities. The primary objective is to ensure that all hotel facilities remain safe, functional, and in good working condition to support smooth operations and guest satisfaction.

Key Duties and Responsibilities

Electrical Maintenance:

Inspect and maintain electrical installations, lighting systems, sockets, switches, and circuit breakers.

Identify and report electrical faults and carry out repairs within the limits of competence and authorisation.

Monitor the proper functioning of electrical equipment.

Ensure electrical installations are safe and comply with applicable safety requirements.

Engage qualified technicians for specialised or high-risk electrical work when necessary.

Plumbing and Water Supply:

Repair leaking taps, pipes, showers, toilets, and faulty water fittings.

Monitor water supply, pumps, storage tanks, and drainage systems.

Identify and address blocked drains and minor plumbing faults.

Report major plumbing problems and coordinate specialist repairs.

Ensure guest rooms and public areas have reliable water supply and functioning sanitary facilities.

Air Conditioning and Ventilation:

Inspect air conditioners, fans, and ventilation systems.

Identify faults affecting cooling and airflow.

Clean or replace accessible filters according to maintenance schedules and manufacturer instructions.

Arrange servicing and repairs by qualified technicians when necessary.

Generator and Power Supply Monitoring:

Monitor generator performance and report unusual noise, overheating, leaks, or other faults.

Check fuel levels and operating records in accordance with hotel procedures.

Ensure routine generator servicing is carried out by qualified personnel.

Report power failures and coordinate approved maintenance activities.

General Repairs and Building Maintenance:

Repair minor defects involving doors, locks, hinges, furniture, ceilings, and fittings.

Inspect walls, floors, windows, roofs, and other building components.

Attend to maintenance complaints from guest rooms and operational departments.

Identify defects that may affect guest comfort, safety, or hotel operations.

Ensure completed repairs meet acceptable standards.

Preventive Maintenance:

Conduct routine inspections of hotel facilities and equipment.

Develop or follow a preventive maintenance schedule.

Identify potential faults before they develop into major breakdowns.

Keep maintenance tools and equipment in good condition.

Recommend replacement of worn-out or damaged equipment.

Guest Room and Public Area Inspection:

Inspect guest rooms, corridors, reception, restaurants, toilets, and other public areas.

Ensure lights, sockets, plumbing fittings, locks, and other facilities function properly.

Respond promptly to reported faults in occupied rooms.

Coordinate with Housekeeping and Front Office before entering guest rooms or taking rooms out of service.

Confirm that reported defects have been corrected.

Safety and Security:

Identify and report electrical hazards, water leaks, damaged fittings, and unsafe structures.

Keep maintenance areas and tools secure.

Follow safe work procedures and use appropriate personal protective equipment.

Ensure emergency exits and access routes are not obstructed during maintenance work.

Report fire safety equipment defects and other urgent hazards immediately.

Supervision of Contractors:

Coordinate with approved external technicians and service providers.

Monitor maintenance work carried out by contractors.

Report incomplete or unsatisfactory work to management.

Verify that repairs are completed before closing maintenance requests.

Ensure contractors follow the hotel's safety and access procedures.

Record Keeping and Reporting:

Maintain a maintenance logbook and record reported faults.

Document repairs completed, outstanding jobs, and materials used.

Submit daily or weekly maintenance reports to management.

Report equipment breakdowns and recurring faults.

Prepare requests for spare parts and maintenance materials through the approved procedure.

Required Qualifications and Skills

Minimum of SSCE, with relevant technical training or trade certification.

Practical knowledge of electrical systems and plumbing is essential for a general hotel maintenance role.

Experience in hotel, building, or facility maintenance is an advantage.

Basic knowledge of air conditioning, pumps, generators, and general repairs.

Ability to identify faults and carry out safe, practical repairs.

Good problem-solving, time-management, and communication skills.

Honesty, reliability, and the ability to work with minimal supervision.

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Minimum qualifications

Secondary School (SSCE)

How to apply

Send Applications to: efezisouthsea2000@gmail.com

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