Marketing Administrator (Creative Traffic)

Job Purpose

Be the single entry point for all creative work. The Marketing Administrator (Creative Traffic) receives briefs from every department, logs them in Trello, and assigns them to designers based on workload, so work is delivered on time without bottlenecks.

Key responsibilities

Receive all creative briefs from Marketing and other departments across the business

Check each brief is complete before work starts; push back on unclear or late briefs

Log every job in Trello with deadline, owner, brand and priority

Assign jobs to the design team based on current workload, agreed with the Creative Manager

Run a weekly workload and priorities meeting with the Creative Manager

Chase deadlines, manage feedback rounds and get sign-offs from the requester

Flag clashes and capacity gaps early and agree trade-offs with the Creative Manager

Keep a clean archive of final files and approved artwork

Report monthly on volume of jobs, turnaround times and late or reworked jobs

Key measures of success

Share of jobs delivered on time

Average turnaround time per job type

Number of rework rounds per job

Trello board kept up to date, with no requests going straight to designers

Qualifications

Degree or diploma in Marketing, Communications, Design or Project Management

2–3 years as a traffic coordinator, studio coordinator or project coordinator, ideally in an agency or in-house creative team

Skills and experience

Strong user of Trello or similar tools (Asana, Monday.com)

Understands design and print processes and turnaround times

Highly organized, calm under pressure, and firm but polite with stakeholders

Clear communicator across all levels of the business

What success looks like in 6 months

All creative requests come through one brief form and one Trello board

Monthly creative report shared with the Creative Manager and Head of Marketing

Minimum qualifications

BA/BSc/HND , Diploma

How to apply

Interested and qualified candidates should forward their CV to: careers@hotpoint.co.ke on or before 3rd November , 2026 indicating the role title clearly. Thank you using the position as subject of email.

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