At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Lagos, Nigeria
- How to apply
- On myjobmag.com, where the employer takes applications.
- Similar roles
- 222 other open Marketing & Communications roles on the Nigeria board right now.
Job Responsibilities
Daily record-keeping and tracking of influencer marketing data, promotional campaign performance, and in-store promotional code redemptions.
Handle customer inquiries, customer service, and order processing through WhatsApp.
Track e-commerce platform orders, coordinate order fulfillment, and prepare weekly operational reports.
Manage the daily operations of the company's official social media accounts, including content updates, customer interactions, and account maintenance.
Communicate and coordinate with external e-commerce clients and business partners, including initial business discussions and commercial negotiations.
Monitor social media account performance and assist in optimizing TikTok content operations.
Coordinate with the marketing, influencer, and store operations teams to ensure smooth execution of promotional campaigns.
Job Requirements
University graduate with strong English communication and writing skills.
Proficient in Microsoft Excel, including data entry, organization, and basic reporting.
Candidates originally from Lagos or with good knowledge of the Lagos market are preferred.
Strong communication, coordination, and customer service skills.
Previous experience in business operations, e-commerce, sales support, or customer service is preferred.
Good understanding of TikTok account operations, short-form video content, and social media engagement.
Detail-oriented, responsible, proactive, and capable of handling multiple tasks.
Preferred Qualifications
Experience managing WhatsApp Business accounts and online customer orders.
Experience with e-commerce platforms or online retail operations.
Familiarity with TikTok, Instagram, and other social media platforms.
Experience working with influencers, marketing agencies, or FMCG brands.
Minimum qualifications
BA/BSc/HND , OND
How to apply
Interested candidates should submit their CV, highlighting relevant experience in operations, e-commerce, customer service, and social media management.
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