Pesapap Digital Sales Representative

Key Responsibilities:

Identify and pursue sales opportunities for PESAPAP Digital Limited’s enterprise software solutions.

Build and maintain relationships with prospective and existing clients across multiple sectors.

Conduct product demonstrations and presentations to prospective clients.

Support marketing initiatives aimed at promoting product awareness

Conduct structured training sessions for clients and users on system functionality and usage.

Develop training materials including user manuals, training guides and product documentation.

Support client onboarding processes during solution implementation.

Ensure clients fully understand system features and operational processes.

Maintain strong relationships with enterprise clients and stakeholders.

Provide ongoing support and guidance to clients on system usage and enhancements.

Gather client feedback to support product improvement and service delivery.

Track and report on sales activities, customer engagements and training outcomes.

Maintain records of client training sessions and system adoption metrics.

Provide insights to management on market trends and customer needs

Assist in negotiating and closing sales opportunities.

Maintain an updated sales pipeline and support revenue generation efforts.

Any other official duty as may be assigned by management

Qualifications & Experience:

Bachelor’s Degree in Marketing, Business Administration, Information Technology, Business Information Systems or related field.

Professional Certifications (Desirable)

Sales and marketing certifications

Digital marketing certifications

Customer relationship management (CRM) certifications

Training facilitation or instructional design certifications

Fintech or digital banking related training

Key Competencies:

Minimum 2 years’ experience in sales, client engagement, training or business development roles.

Experience promoting or selling technology products, enterprise software or SaaS solutions will be an added advantage.

Experience conducting client training sessions and product demonstrations.

Experience working in fintech, banking technology or enterprise digital solutions environments will be desirable.

Minimum qualifications

BA/BSc/HND , Professional Certificate

How to apply

Send your detailed CV and cover letter to recruitment@familybank.co.ke

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