At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- On myjobmag.co.ke, where the employer takes applications.
- Similar roles
- 41 other open Insurance roles on the Kenya board right now.
- This employer
- Insurance Regulatory Authority (IRA) has 32 open roles on RezSync.
Job Specifications
The duties and responsibilities entail:
Analysing market conduct data from the regulated entities.
Reviewing policy wordings of new and repackaged insurance products to ensure policy holders and beneficiaries are protected;
Reviewing of consumer complaints to identify gaps and recommend corrective actions;
Implementing strategies for effective risk assessment of regulated entities with respect to market conduct;
Collecting and analyse data from regulated entities;
Carrying out offsite risk assessment and onsite inspections on market conduct.
Analysing data on insurance products, distribution channels used and mechanisms in place for evaluating customers understanding of the products.
Analysing data on insurance products filed for approval.
Collecting data on new, or revised laws, regulations, policies, and procedures for consumer protection for determining impact to consumers of insurance services.
Analysing insurance products for conformity to the standardized contracts of insurance;
Conducting regulatory impact and gap analysis with respect to market conduct issues;
Implementing a complaint handling infrastructure and mechanisms that provide consumers with expeditious, fair, transparent and effective dispute resolution;
Undertaking capacity building of the regulated entities for enhanced service delivery;
Identifying and recommending legislative changes aimed at protecting the consumers;
Conducting insurance awareness needs assessment.
Developing Information, Education & Communication (IEC) materials.
Preparing progress reports on consumer education training and outreach activities.
Developing and monitoring implementation of consumer education strategy.
Preparing reports on emerging consumer needs.
Monitoring and evaluating consumer outreach activities.
Person Specifications
Six (6) years’ cumulative experience, three (3) of which must have been at the grade of Senior Conduct Supervision Officer or in comparable and relevant position.
Bachelor’s degree in any of the following fields: Insurance, Law, Risk Management or equivalent from a recognized institution.
Professional qualification in any of the following: ACII, AIIK, LOMA or equivalent from a recognized institution.
Membership to a relevant professional body and in good standing.
Certificate in management course lasting not less than four (4) weeks from a recognized institution.
Proficiency in computer applications.
Competencies and Skills
Communication skills
Interpersonal skills
Analytical skills
Report writing skills
Presentation skills
Mentoring, coaching and leadership skills.
Conflict management
go to method of application »
Minimum qualifications
BA/BSc/HND , Professional Certificate
How to apply
Use the link(s) below to apply on company website.
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https://www.myjobmag.co.ke/apply-now/1383434
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