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QSSK- Operations Supervisor

Q-Sourcing Servtec Group · Nairobi

Q-Sourcing Servtec GroupNairobiPosted 16 October 2026

Job Summary

Our client in the Security Industry is seeking to recruit an operations Supervisor who will be responsible for supervising daily security operations, managing security personnel, and ensuring the safety and protection of client’s assets and premises. The Operations Supervisor will also ensure compliance with safety procedures, incident responses, and high standards of vigilance.

DUTIES & RESPONSIBILITIES:

Oversee and coordinate security guards across assigned posts.

Prepare duty rosters and ensure full coverage of shifts.

Document and report incidents accurately and promptly.

Conduct security briefings and train guards on protocols, emergency responses, and customer service.

Ensure guards understand post orders and standard operating procedures (SOPs)

Submit daily, weekly, and incident reports to management

Respond to client inquiries, complaints, or service issues promptly

Address operational issues as they arise and escalate complex problems when necessary.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Diploma/Degree in Criminology, Security Management, or related field.

At least 3–5 years of experience in security operations, with 1–2 years in a supervisory role.

Strong leadership and decision-making skills

Excellent observational and analytical abilities

Clear communication and interpersonal skills

Minimum qualifications

BA/BSc/HND , Diploma

How to apply

Use the link(s) below to apply on company website.

QSSK-Head Of Marketing And Communications

QSSK- Operations Supervisor

https://www.myjobmag.co.ke/apply-now/1362694

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